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Posted May 6Director, Site Performance & Solutions (Cardiology)
New York, United StatesOn-site
Responsibilities
- Monitor site and network-level performance metrics continuously, identifying trends, gaps, and risks before they escalate
- Deploy IH's central service offerings — regulatory support, pre-screening, research specialists, and e-source — strategically across the site network to address performance gaps and accelerate trial execution
- Define service-level KPIs for each function and use performance data to surface improvement opportunities, close capability gaps, and raise the bar on quality
- Develop scalable operating models, workflows, and best practices that can be deployed consistently across the network
- Directly manage and develop a multidisciplinary team of clinical research specialists, e-source specialists, pre-screeners, and regulatory specialists
- Ensure each team is properly resourced, trained, and equipped to deliver their services at the standard required to drive strong site outcomes Required
Requirements
- By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need.
- By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need. About the Role
- BS/BA or higher degree
- Demonstrated proficiency with clinical research systems and tools, including CTMS and pre-screening workflows
- Proven people management experience, with a track record of leading, developing, and holding accountable clinical research teams
- Ability to manage multiple priorities, meet deadlines, and operate effectively in a fast-paced, evolving environment Preferred
- experience in a director-level or senior management role within a site network, CRO, or health tech organization
Experience
- 10+ years of clinical research experience
Benefits
- New York pay range $170,000 — $215,000 USD
Contact
- experience more accessible to you, please contact CandidateAccommodations@iterative.health.
Additional details
- Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes.
- The Iterative Health Site Network is a premier network of 70+ clinical research sites across US and Europe accelerating the path to market for gastrointestinal (GI) and hepatology novel therapies.
- Our focus is on driving the success and growth of our partner sites by empowering them with tech-enabled services.
- The Iterative Health Site Network is a premier network of 100+ clinical research sites across the US and Europe, accelerating the path to market for novel therapies.
- As the Director, Site Performance & Solutions (Cardiology), you will report to the VP, Growth and serve as the owner of Iterative Health's central clinical services that are delivered to our cardiology research sites as performance-enabling solutions, including pre-screening, regulatory support, and eSource.
- Your mandate is to oversee, optimize, and continuously improve these service offerings so that our sites enroll faster, operate better, and achieve stronger trial outcomes Responsibilities
- Serve as the single accountable owner for trial performance across IH's cardiology site network
- Serve as the connective tissue between site-level performance trends and the central service teams, ensuring resources are allocated and activated where they will have the greatest impact
- Continuously evaluate and improve the design, delivery, and effectiveness of IH's central service offerings, treating each as a product with measurable performance standards
- Set clear goals and performance expectations for each function, provide ongoing coaching and development, and foster a high-performance team culture