customer support
Posted 21 hours agoBusiness Support Coordinator
at Unum Group
United StatesOn-site
Responsibilities
- Monitor status of activities to ensure that established regulatory and workflow timelines are achieved.
- Ensure that all activities are accurately and efficiently documented in Unum’s claim system as outlined in existing workflow.
Requirements
- Benefits Center Organizations. Performs basic administrative/operational/customer support/computational task. Typically works on a routine and patterned assignments. Principle Duties and
- experience in support of disability claims.
- Proficiency in all Microsoft Office Programs: Word, PowerPoint, Excel, Access, etc. Must be passionate about contributing to an organization focused on continuously improving consumer experiences Ability to execute on multiple priorities simultaneously with high degree of accuracy and quality.
- Strong written and verbal communication skills; ability to effectively and professionally interact and partner with internal and external representatives and resources, and document interactions accurately.
Benefits
- To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive
- benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the
- The base salary range for applicants for this position is listed below.
- Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of
- benefits and rewards that are competitive and comprehensive including healthcare
- benefits (health, vision, dental), insurance
- benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All
Additional details
- Job Posting End Date: July 24 When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee
- benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments.
- And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally.
- benefits listed above are subject to the terms of their individual Plans .
- And that’s just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers.
- Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team.
- Help us help others, and join Team Unum today! General Summary: General Summary The incumbent is responsible for following established procedures and guidelines to provide timely and effective support to Operational Shared Services and the
- Responsibilities Provide administrative support to Operation Shared Services and the
- Gather, compiles, and verified information and enters it accurately into documents such as reports, correspondence, vendor portals and databases.
- Codes and sorts documents so they can be accurately processed or filed.