Regional Field Support Manager - Diagnostic Imaging

Remote

Requirements

What you need to succeed: Have the ability to travel 50% 5 or more years of leadership experience, preferably leading remote field service teams Ability to collaborate with a range of stakeholders.
experience working with customers and maintaining good customer relationships.
You have strong management skills and have the ability to give developmental feedback in a coaching environment.
Organization, time management & the ability to prioritize are fundamental foundations to the success of this position moving forward.
You enjoy working with people and have the ability to build instant rapport.
If meaningful work and a sense of purpose are at the top of your list, you’ll find it here.

What you can expect from us: Base annual salary target: $85000- $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision
Benefits Day-One 5% matching 401k Additional
benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! A dynamic and exciting career that utilizes your leadership experience, technical skills, allows you to travel, meet new people, expand your knowledge and skill set, all while positively impacting the lives of pets and their owners Why IDEXX We’re proud of the work we do, because our work matters.
At IDEXX, you’ll be supported by competitive compensation, incentives, and

Learn more about Field Support: https://careers.idexx.com/us/en/field-support-representatives In this role: You will develop the team and provide ongoing coaching to drive performance.

The Regional Field Support Manager leads and supports a team of Diagnostic Imaging Field Support Representatives (FSR) to provide excellent customer experience.
Why this role matters: We build some of the most innovative products in the veterinary diagnostic and software industry, each of which helps keep our pets happy and healthy.
This team supports the Western 1/3 of the U.S and this position can be based in CA, WA, OR, UT, ID, AZ, TX, CO, MO, KS with close proximity to a major airport.
You will collaborate with field partners to identify opportunities and manage a region towards a common goal.
You will implement strategies to achieve quarterly commercial goals.
You will coordinate resources and help employees with territory management to support customer loyalty and growth.
You will be an advocate for internal and external customers and acts as a mediator to establish strong relationships.
You will adhere to and model the IDEXX Purpose & Guiding Principles.
You will contribute to the development of operating policies & procedures and incorporate other improvements based on evaluation of existing procedures and business needs.
You will facilitate relationships between field partners and field support representatives and act as the liaison to enable strong collaboration.