Quality Assurance and Documentation Manager

On-site

Responsibilities

Lead quality management activities during contract implementation and system deployment
Develop and maintain
Oversee quality review of field installations to ensure deployments meet contractual and technical standards
Conduct quality audits of field work, documentation, and deliverables
Identify, document, and track quality issues through resolution
Support internal and external audits and compliance reviews
Own the full lifecycle of contractual deliverables, including
Ensure documentation aligns with contract
Maintain configuration control of technical and operational documents
Design, maintain, and improve SharePoint libraries, workflows, and permissions
Establish and enforce document naming conventions, metadata standards, and folder structures
Manage document review and approval workflows
Train team members on document management processes and best practices
Ensure documentation is secure, accessible, and audit ready
Support planning and scheduling of contract deliverables
Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.

Bachelor’s degree in engineering, Quality, Business, Technical Communications, or a related field, or equivalent experience
Strong experience with
experience using SharePoint as an electronic document management system ·
Experience managing document version control, approval workflows, and audit trails
Ability to manage multiple deliverables and deadlines at the same time
Experience with automated photo enforcement, traffic systems, intelligent transportation systems, or similar public sector technology programs
Familiarity with field equipment installation and technical deployment environments
Knowledge of quality standards or quality management system principles
Background in technical writing or development of formal documentation ·
Experience supporting government or municipal contracts

We are looking for an experienced Quality and Documentation Manager to oversee quality assurance and contractual document control for a large and complex, automated photo enforcement program.
requirements are fully traceable through implementation, field deployment, and ongoing operations while maintaining strong control of all contractual and technical documentation.
This position serves as a central point of ownership for quality oversight,
requirements traceability, field installation quality review, and electronic document management.
The goal is to ensure compliance, audit readiness, and consistent operational performance across programs. Key Responsibilities
Requirements Traceability Matrices to confirm all contractual, technical, and regulatory requirements are addressed
Partner with engineering, operations, field teams, and program management to support continuous quality improvement
Serve as Content Manager for all contractual and program documentation
. Electronic Document Management using SharePoin t
Function as process owner for the organization’s SharePoint based electronic document management system