IT Support Engineer

Chevy Chase, United StatesOn-site

Requirements

experience providing end user technical support - Hands-on
experience with Windows 10 and macOS operating systems -
Experience managing users and groups in Active Directory and Office 365 -
Experience using MDM platforms such as ManageEngine, Intune, or similar - Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) - Excellent customer service and communication skills - CompTIA A+ certification or equivalent experience BONUS -
Experience with PowerShell or other scripting tools - Familiarity with AWS - Interest in branching into security, cloud, or development - Previous startup experience is a strong plus ITAR

Learn about ITAR here. https://www.pmddtc.state.gov/ddtc_public?id=ddtc_kb_article_page&sys_id=24d528fddbfc930044f9ff621f961987 Job Location: Chevy Chase, MD

About Lynk Global Lynk Global is the inventor of satellite direct to device or D2D technology and has the world’s only commercial license from the FCC to operate a commercial D2D system.
Today, Lynk allows mobile network operators' subscribers to send and receive text messages to and from space via standard unmodified, mobile devices.
Lynk’s service has been tested and proven on all seven continents, has regulatory approvals in more than 30 countries and is currently being deployed commercially based on more than 40 MNO commercial service contracts covering approximately 50 countries.
Our technology will enable all 8 billion people on the planet to stay connected with the existing standard phone in their pocket. Everywhere. No matter what.
By joining Lynk, you will have the opportunity to directly touch the lives of billions.
Your mission will be to bring mobile broadband to billions, pull hundreds of millions out of poverty, and save countless lives.
Job Summary The IT Support Engineer will serve as the primary point of contact for end user technical issues at Lynk Global, ensuring staff have the tools and support they need to work effectively.