engineering
Posted May 20Customer Success Engineer, Audit
at Fieldguide
San Francisco, United StatesRemote
Requirements
- experience in: - Public accounting (audit, assurance, or advisory), or - Audit methodology, audit innovation, or audit transformation roles - Deep understanding of the audit lifecycle, including planning, evidence collection, review, and engagement management -
- Experience supporting complex, multi-team audit environments and methodology rollouts - Highly comfortable working hands-on in software platforms, including configuring workflows and troubleshooting real-world usage challenges - Strong technical curiosity, with interest in data models, permissions, configurations, and AI-powered workflows (LLMs or prompt creation
- experience as a practitioner at an audit/advisory firm More about Fieldguide: Fieldguide is a values-based company.
Benefits
- Bonus Points If You Have: - You have relevant industry
- benefits include: - Competitive compensation packages with meaningful ownership - Flexible PTO - 401k - Wellness
Additional details
- About the Role: As a Customer Success Engineer, Audit, you will own adoption, value realization, and workflow excellence for Fieldguide customers running audit engagements.
- This is a hands-on, product-native role designed for former audit practitioners and audit transformation experts.
- You will work directly inside the Fieldguide platform alongside audit teams to help them execute audits more efficiently, consistently, and at higher quality.
- This is not a traditional relationship management role.
- Success in this position is measured by end-user adoption, workflow maturity, and measurable outcomes, not by meeting volume.
- You will operate as a trusted audit practitioner and advisor, guiding customers toward best practices and helping modernize how audits are delivered.
- You’ll collaborate closely with Product, Engineering, Implementation, and Revenue teams to ensure customers realize real business impact while feeding practitioner-level insights back into the product.
- What You’ll Do: - Own adoption and success for a portfolio of Fieldguide audit customers, with accountability for usage, outcomes, and long-term retention - Drive deep platform adoption across audit teams by actively working inside the product to configure workflows, templates, and engagement structures - Translate audit standards, firm methodologies, and best practices into scalable, repeatable Fieldguide workflows - Partner directly with audit teams to improve audit efficiency, consistency, and quality
- experience is a plus) - Practitioner mindset, you advise, enable, and drive change rather than act as a support or relationship-only resource - Confident in leading training, enablement, and change management efforts with audit teams - Collaborative, outcomes-oriented, and comfortable operating in an evolving startup environment - Clear communicator who can engage credibly with audit practitioners, managers, and firm leadership
- Our values are: - Fearless - Inspire & break down seemingly impossible walls. - Fast - Launch fast with excellence, iterate to perfection. - Lovable - Deliver happiness & 11 star experiences. - Owners - Execute & run the business with ownership. - Win-win - Create mutual value & earn trust for life. - Inclusive - Scale the best ideas with inclusive teams. Some of our