sales
Posted 5 days agoSales Support Associate
at MongoDB
Gurugram, IndiaHybrid
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Responsibilities
- Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry Get insights and
- Establish a strong network of peers and mentors
- Identify and qualify new accounts to support the team in managing territory bullpens globally
- Build Pipeline Generation (PG) research reports by researching accounts and executives to identify and build lists of key roles and targets
- Create Sigma/Tableau dashboards
- Create requirement gathering docs, estimate project timelines, UAT scenarios, automation release Skills & Experience
Requirements
- experience allows, and raising cases to Salesforce.com Administrators or other teams like Deal Desk where appropriate
- Configuration/setup tasks in Salesforce.com and other Sales Tools, such as our custom Territory Management solution or our user hierarchy management in Aviso (forecasting tool)
- Ability to learn prescribed tasks quickly, and grow into understanding and supporting less prescribed processes along with creating documentation SOPs
- Writing SQL queries to automate manual processes
- Graduate in any discipline with a minimum 2.5 years of sales operations experience is preferred
- Must have good Salesforce Knowhow and basic understanding of objects: account, contact, lead, opportunity Hands on
- experience on Data Loader, Demand Tools or similar tools and knowledge of research databases such as ZoomInfo, InsideView, Crunchbase etc is preferred Hands on
- experience on sales productivity and efficiency tools such as LeadIQ, ZoomInfo, and Cognism is preferred •
- Experience in working with ticketing/case management systems e.g. Salesforce, Zendesk, Jira and similar tools
- Understanding of sales cycle and process & data segmentation Must have hands on
- experience on Microsoft Office/G suite and intermediate proficiency in Advanced Excel and Macros
- Must have critical thinking, attention to detail, problem solving and troubleshooting attitude
- Experience - 3 yrs in SQL
- Strong Automation Skills with experience in SQL/BI
- Bachelor’s degree or higher in Operations, Business, Project Management, Engineering
- experience working with bulk update tools like the workbench Behavioral & Engagement Expectations Team player Open to feedback
- Macbooks are company-standard
- We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software.
- MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI.
- Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
- With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
- Learn more about what it’s like to work at MongoDB , and help us make an impact on the world!
Benefits
- Gain insight into a $45Bn technology industry that is rapidly transforming Responsibilities
- Analytical skills Perks & Benefits
- Competitive salary and equity
- Comprehensive Health cover, dental cover, travel insurance & Life Insurance
- 20 weeks of Paternity and 26 weeks of Maternity leave to spend time with new arrivals About MongoDB
- From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.
Additional details
- The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems.
- MongoDB’s SalesOps Associates are mentored and coached by highly-skilled Sales Operations leaders with shown track records.
- SalesOps Associates will gain practical, real-world sales operations experience, along with exposure to the best sales methodology in the industry. This
- experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales.
- We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
- Shift Timings: 2:00 PM-10:00 PM (cabs will be provided)
- Data maintenance and cleanup initiatives such as Account Hierarchy, merging unnecessary accounts, contact movement and contact merging, cloud org movement etc
- Front-line/Tier-1 Support for Sales via the Sales Operations Case Queue, including initial triage of new Cases, fixing/resolving/responding to Cases as knowledge &
- Serve as an initial point of escalation from other Sales Support functions (Deal Desk, Commissions, Support Operations) where they need assistance from SalesOps
- Data updates, such as Account/Territory Assignments