sales
Posted 1 weeks agoAccount Executive
at TransPerfect
Us Atlanta, United StatesOn-site
Responsibilities
- Lead specific tracks of work for large complex localization projects Assist in creating and monitoring adherence to project plans/budgets Communicate the client's goals, project requirements, and represent the client's interests to the team to ensure client expectations are met and managed.
- Coordinate with colleagues in other departments for the purpose of ensuring efficient workflow.
- Ensure clients are regularly informed of project status and maintain clear communication with clients to ensure client needs are met and any issues are resolved.
Requirements
- More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to leverage AI and simplify the management of multilingual content.
- With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified.
- The successful candidate will have solid account management skills, project organization skills, excellent resourcefulness and problem solving skills, and the ability to build strong relationships with client and internal teams across multiple geographies.
- Work closely with the project management team to maintain continuous knowledge of project status to identify potential issues and/or opportunities within or related to the project.
- Strengthen and expand relationships with existing accounts Assist in related business development opportunities as they arise (proposal development, meetings, and presentations) Develop strong understanding of company capabilities and services, and effectively communicate offerings to the client.
- Compose or generate a variety of materials (e.g. reports, memos, decks, etc.) for the purpose of documenting activities, training, providing written reference and/or conveying information regarding the status of projects, etc. <10% travel (including annual conferences, client meetings) - domestic and/or international Who We Are Looking For: Required Skills: Excellent written and verbal English communication skills Bachelor's degree or equivalent At least 1-3 years of
- experience in account management Prior
- experience in managing complex projects a plus Excellent planning, organizational, and communication skills Strong Excellent interpersonal and negotiation skills Knowledge of project management tools A localization background is preferred but not a requirement Where Your Career Is Going: At TransPerfect, there are a lot of growth opportunities .
Benefits
- benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks.
Contact
- For more information, please visit our website at www.transperfect.com .
- TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.
Additional details
- TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that.
- Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
- Who We Are: TransPerfect is the world's largest provider of technology-enabled global communication and content services for global business.
- From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide.
- TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
- What You Will Be Doing: The Account Executive serves as a point of contact for the client, and is expected to consistently provide excellent customer service and account-level engagement support.
- They will manage client communications, quotes, project setup, and represent client needs and goals with internal TransPerfect production groups to ensure successful project completion and client satisfaction.
- In addition they will develop professional, value-adding relationships with existing clients to encourage repeat business and growth opportunities.
- Description: Be responsible for all client communication, understanding client goals and interests and discussing project
- requirements with clients using consultative skills.