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Posted Jun 4

Practice Success Manager

at Finni Health

United StatesRemote

Responsibilities

  • - Create presentation decks and quarterly business reviews of each practice, ensuring they are getting maximum value of Finni.
  • - Oversee critical CX operations, including training, help center & knowledge base content, self-service, tools & software, scheduling, and reporting.

Requirements

  • About you - Mission-Driven & Provider-Centric – You believe in Finni’s mission to democratize autism care and are passionate about helping providers grow successful, compliant practices.

Benefits

  • Benefits - 401(k) - Health insurance - Dental insurance - Vision insurance - Flexible schedule - Paid time off - Paid Holidays

Additional details

  • About Us Finni Health, a rapidly growing company (400% growth, approaching profitability, backed by General Catalyst), is seeking a Practice Success manager to drive operational excellence and support our scaling efforts.
  • We're revolutionizing Applied Behavior Analysis clinics by helping providers grow their businesses while delivering top-tier patient care.
  • About the Role As a Practice Success Manager at Finni, you’ll be at the forefront of empowering our providers to run thriving, high-quality practices.
  • You’ll serve as a trusted advisor and operator, helping providers navigate everything from clinical operations to revenue optimization.
  • This is a high-impact, cross-functional role where you’ll work closely with our leadership team, drive strategic initiatives, and bring operational clarity to fast-growing ABA and mental health practices.
  • If you’re energized by problem-solving, relationship-building, and helping small businesses succeed, this is the role for you.
  • - Trusted Operator & Advisor – You’re the calm in the chaos and a strategic partner to providers—able to guide them through clinical, financial, and operational decisions.
  • - Analytical Problem Solver – You dig deep into challenges, quantify issues, and build thoughtful, customized solutions that drive measurable outcomes.
  • - Process & Data-Oriented – You thrive on improving systems, managing projects, and using data to drive smart, scalable decisions.
  • - Resilient in Ambiguity – You’re energized by the unknown, taking initiative in unstructured situations and confidently shaping strategy in fast-moving environments.

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