infrastructure
Posted May 4Senior Platform Engineer
Santa Monica, United StatesHybrid
Responsibilities
- - Build software that powers the platform: Develop tooling, services, and automation that improve developer productivity, reliability, and observability across the system.
- - Own infrastructure as code and automation: Expand and harden our Terraform coverage, ensuring critical resources are versioned, auditable, and safely provisioned across environments.
- - Design scalable, reliable system interactions: Contribute to the design of system interactions and data flows, making thoughtful architectural decisions that balance scalability, reliability, and performance as the platform evolves.
Requirements
- Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows.
- - Secure the platform and toolchain: Partner on securing CI/CD pipelines, access controls, networking, and data flows while supporting compliance efforts as we grow.
- - Reduce toil and improve leverage: Identify repetitive or high-friction work and eliminate it through automation, better abstractions, or new tooling, including leveraging AI where it meaningfully helps.
- experience in platform, infrastructure, or software engineering roles - Bachelor’s degree in Computer Science, Engineering, or a related field preferred; equivalent practical
- experience will be considered. - Strong software engineering foundation with solid coding skills; Python preferred. - Hands-on
- experience designing and operating cloud-native systems (GCP preferred) - Deep
- experience with Infrastructure as Code (Terraform) -
- Experience building and maintaining CI/CD pipelines (GitHub, GitHub Actions) - Strong understanding of containers, Docker, and cloud networking fundamentals, as well as orchestration platforms like Kubernetes -
- Experience with databases and data infrastructure - Familiarity with event-driven architectures (Kafka, Pub/Sub, Kinesis, or similar) - Comfortable discussing architectural trade-offs and system design decisions clearly and thoughtfully EXTRA CREDIT EXPERIENCE -
- Experience operating in startup or scaling environments - Prior SRE
- Experience in regulated or security-sensitive environments - Building automation or AI-driven tooling to reduce operational toil - Previous
- experience in FinTech, HealthTech or highly regulated industries.
Experience
- WHO YOU ARE - 5+ years of
Benefits
- ABOUT PIVOTAL HEALTH Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape.
- Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care.
- Benefits Include: - Competitive compensation, including equity - Full health, dental, and vision coverage - Retirement savings plan through 401(k) - Flexible time off - Opportunities for company-wide connection and events Ready to Make an Impact? We’re building something meaningful; and we want you on the team.
- Bring your ideas, curiosity, and drive, and let’s transform healthcare reimbursement together.
- Equal Employment Opportunity Pivotal Health is an Equal Opportunity Employer.
Additional details
- While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools.
- We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams.
- Our full-service IDR solution is just the starting point.
- We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey.
- This role is for engineers who enjoy thinking deeply about systems and can clearly articulate why a solution works, not just how to implement it.
- You’ll partner closely with engineering teams to evolve our cloud architecture, improve reliability and security, and ensure our platform scales as the business takes on more customers and more complexity.
- You’ll help evolve our cloud architecture to better support scale, isolation, and long-term growth.
- You’ll partner closely with engineering teams to design secure, reliable event-driven systems.
- And you’ll build automation that removes friction so developers can ship faster and more confidently.
- This is a high-impact role with meaningful ownership and influence over how our platform continues to mature.