product
Posted 3 hours agoBusiness Systems Product Manager
at Marqeta
Toronto, CanadaOn-site
Responsibilities
- Own and maintain the product strategy and roadmap for critical business systems, balancing strategic initiatives with operational improvements and technical debt.
- Prioritize the backlog in partnership with business and engineering stakeholders, making clear tradeoff decisions and communicating rationale across teams
- Design and lead the Plan and Commit process with business stakeholders.
- Identify and define new product opportunities by proactively engaging with key business stakeholders across the organization.
- Manage dependencies and sequencing across cross-functional workstreams, flagging risks early and keeping stakeholders informed
- Establish and manage hypercare programs for major system go-lives
- Develop and contribute to Business Systems Product Management competencies across the BT organization.
- Facilitate alignment across stakeholders with competing priorities, driving toward clear decisions and documented outcomes
- Represent business product needs in Business Systems planning forums, architecture reviews, and steering committee discussions.
- Define and track success metrics for delivered features, ensuring solutions are meeting the business needs they were designed for
- Report progress and outcomes to the leadership on a regular cadence.
Requirements
- Your domain spans Salesforce workflows for Legal, Risk & Compliance (including cardholder support, disputes, KYC/KYB, and sanctions), contract lifecycle management in Ironclad, financial operations in Intacct, and the integrations that connect these systems to each other and to the broader Marqeta technology ecosystem.
- You will work closely with the GTM Product Manager on shared Salesforce workstreams and cross-functional dependencies, ensuring LRC and Finance needs are represented in platform decisions that span both domains.
- You will report to the Senior Manager, BT Product Management, and partner daily with engineering managers, business systems architects, and stakeholders across Legal, Risk, Compliance, Finance, and Service Operations.
- Partner closely with the GTM Product Manager on shared Salesforce platform decisions, overlapping workflows, and cross-functional initiatives
- Experience working with Legal, Risk, Compliance, or Finance teams as primary stakeholders understanding their workflows, priorities, and regulatory context
- Familiarity with Salesforce as a business platform;
- experience with Service Cloud, compliance workflows, or case management is a plus
- Familiarity with contract lifecycle management tools (Ironclad or similar) and ERP systems (Intacct or similar) Strong
- Demonstrated ability to own and prioritize a roadmap across multiple stakeholder groups with competing needs and drive execution from concept to delivery.
- Experience in fintech, payments, or regulated B2B SaaS environments
- Familiarity with KYC/KYB, sanctions screening, or financial compliance workflows •
- Experience with Workato or other iPaaS platforms in a business systems context
- Familiarity with Snowflake or similar data platforms and how business systems feed downstream reporting •
- – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success.
- – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Experience
- 5+ years of product management experience, ideally in business systems, enterprise platforms, or internal tooling •
Benefits
- Experience working on platforms shared across multiple business domains (e.g., a CRM used by both GTM and compliance teams) Compensation and Benefits
- When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location.
- The new-hire base salary range for this position, reflected in CAD, is: 108,000 - 135,000.
- We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
- Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible vacation time
- Retirement savings program with company contribution
- Equity in a publicly-traded company
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development Family-forming
- benefits and up to 20 weeks of Parental Leave About Marqeta
Additional details
- As Product Manager, Business Systems, you will own the product roadmap for the platforms and integrations that power Marqeta's critical business functions.
- You will be the connective tissue between business stakeholders and the Business Systems engineering teams translating operational needs into a clear, prioritized backlog and ensuring delivery is aligned with business outcomes.
- We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!
- This position is both for an existing and non-existing vacancy.
- Translate multi-year business goals into phased, deliverable roadmap initiatives with clear success metrics
- requirements gathering sessions with key business stakeholders, producing well-scoped epics, user stories, and acceptance criteria.
- Partner with the Business Systems engineering team through the full delivery lifecycle from discovery and design through testing, release, and adoption
- Stakeholder Alignment & Cross-Team Collaboration
- Serve as the primary product point of contact for key business stakeholders.
- Communicate roadmap status, delivery updates, and tradeoff decisions clearly to stakeholders at all levels including Directors and VPs