Digital Product Owner

United KingdomHybrid

Responsibilities

Create, prioritise, and maintain backlog items, including features, user stories, and acceptance criteria.
Ensure the backlog supports both business priorities and long-term technical integrity.
Drive development of digital propositions that enhance customer experience, engagement, and revenue growth.
Collaborate with business, IT, marketing, and external partners to deliver product outcomes.
Manage stakeholder relationships and facilitate clear, effective communication.
Develop and deliver strategic product roadmaps aligned to business objectives and IT delivery plans.
Define, monitor, and report on product KPIs, adoption metrics, and benefit realisation.
Represent and promote the product externally with brokers, employers, and wider market stakeholders.
Support business case development, cost-benefit analysis, and strategic recommendations.
Ensure products and propositions comply with governance, regulatory, and customer requirements.
Lead and support cross-functional project teams to deliver against agreed timelines.

About you Bachelor’s degree preferred, or equivalent combination of education and
experience Strong verbal, written communication and presentation skills, including the ability to translate technical subject matter to nontechnical audiences.
Proven ability to lead a team, influence with and without authority, challenge the status quo, and create a competitive advantage for the organization.
Product Owner certification preferred (PSPO and/or CSPO) Proven understanding of product management lifecycle and agile methodologies.
Experience in developing and understanding digital technology roadmaps including identification and understanding of technical requirements.
Strong interpersonal skills and track record of engaging with customers/ cross-functional stakeholders at all levels, in a wide variety of situations, and demonstrated ability to listen, influence, and relate to customers/stakeholders in their own language.
Proven ability to help inform leaders in making difficult decisions.
Self-starter and ability to effectively chart a path forward in ambiguous situations or under a general direction.
Demonstrates the ability to champion change and support teams through change.

What will you bring? What you’ll do Own and manage the product vision, strategy, roadmap, and backlog.
The successful Digital Product Owner can expect: Generous Bonus Pension scheme Life, medical and income insurance Access to remote GP, nutrition coaching, personal training, unlimited mental health support, and medical 2nd opinion 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) Salary sacrifice electric car scheme with free on-site electric chargers.

The role What will you be doing? Owning one of the 3 digital front doors to Unum – UnumSync, UnumOnline and Help@Hand, you will be the first point of contact for your product, owning the change backlog to ensure the product functions day to day but is also built for the future.
If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk . We are proud to be a Disability Confident Employer. Company: Unum UK

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An Agile leader, the Product Owner collaborates closely with the Journey Lead along with key stakeholders from Proposition, Operations, Distribution, Marketing and Technology to drive capability development in support of excellent customer experience.
The Product Owner manages the scrum team delivery of supporting capabilities needed for execution of the roadmap, driving feature definition and keeping the teams focused on delivering what matters most.
Act as the primary decision-maker for all product-related matters.
Translate customer needs and insights into actionable development requirements.
Partner with Journey Leads and stakeholders to research, design, test, and implement digital solutions.
Stay informed on industry trends, customer needs, and market developments to shape product strategy.
Demonstrated success in progressive delivery of technical projects.
Creative thinker and problem solver who can confidently express complex ideas in an articulate, concise manner.