operations
Posted 4 days agoStrategy and Operations Lead, Deal Pricing
at Stripe
New York City, United StatesRemote
Responsibilities
- Drive strategy execution. Translate high-level annual goals into actionable quarterly OKRs, ensuring clear ownership and measurable progress.
- Manage the operating cadence. Facilitate the team’s operating rhythm (MBRs, QBRs, and leadership syncs) to drive accountability, surface risks, and unblock cross-functional dependencies.
- Collaborate with our tooling and analytics team to track functional performance, using data to inform pricing strategy, operational pivots, and executive decision-making.
- Optimize cross-functional SLAs.
- Define and enforce SLAs for deal pricing approvals to ensure global consistency.
- Codify the "Deal pricing playbook." Build and maintain a single source of truth for deal pricing frameworks, guidelines, and Standard Operating Procedures (SOPs), ensuring documentation is version-controlled and highly discoverable.
- Scale sales self-service. Partner with Sales Enablement to translate complex commercial policies into self-serve guides and playbooks, empowering Sales to execute simple deals independently.
- A track record of mapping complex, cross-functional processes, identifying root causes of friction, and redesigning workflows to improve cycle times.
Requirements
- Deal Pricing is a dedicated global function that provides deal pricing expertise, financial insights, and deal support for negotiated users to Stripe's global Go-to-Market teams.
- Process and AI architecture
- Deploy AI for efficiency.
- experience in Business Operations (BizOps), Sales and Revenue Operations, Management Consulting, or a Chief of Staff role supporting a high-growth GTM team. Practical
- experience using generative AI tools (e.g., LLMs, advanced prompting techniques, AI-driven search/synthesis tools) to accelerate your work.
- While not a software engineer, you are “technically savvy.” You can navigate data structures and AI orchestration tools to build prototypes or initial solutions independently. Proven
- Outstanding written communication skills. You must be able to write clear, structured, and highly professional playbooks and memos (critical for Stripe’s document-centric culture).
- Strong understanding of GTM tech stacks (Salesforce, CPQ, workflow automation) and how to write clear business requirement documents (BRDs) for technical teams. Preferred [REQUIREMENTS] qualifications •
- Experience in Fintech, Payments, or consumption-based (API) SaaS models. Direct
- experience building simple automation flows to optimize personal or team productivity.
Experience
- Minimum requirements 6–8+ years of
Benefits
- qualifications are a bonus, not a requirement.
Additional details
- Stripe is a financial infrastructure platform for businesses.
- Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
- Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
- That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team
- We work to ensure deals create economic value for Stripe by establishing the deal commercial framework for a scaling sales organization, actively supporting large and strategic deals, and providing pricing insights and feedback to sales, finance, and product leaders.
- Deal Pricing frequently works with cross-functional business partners across Operations, Finance and Strategy, and Product.
- There is constant collaboration with Deal Pricing colleagues across all regions.
- Rather than pricing individual deals, this Strategy and Operations (S&O) role acts as a central engine behind the global deal pricing team.
- You’ll serve as a "Chief of Staff" function to Deal Pricing leadership—owning the global operating model, driving cross-functional process excellence, managing our strategic operating rhythm, and codifying our commercial knowledge so Stripe can scale its GTM velocity. What you’ll do
- Act as the primary bridge between Sales velocity and risk-mitigation functions (Deal Strategy, Finance, Treasury).