engineering
Posted 1 weeks agoSenior Platform Software Engineer II
at Braze
New York City, United StatesHybrid
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Responsibilities
- Ensure that Braze meets our strict enterprise-grade SLAs with customers
- Develop Braze’s embedded frameworks that enable large-scale distributed processings
- Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale
- Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute trillions of jobs per day across a globally distributed platform
- Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems
- Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems
- Develop Braze’s internal Infrastructure as a Service platform (IaaS):
- Develop, implement, and maintain the software services that provide custom infrastructure services
- Reduce operational pain and improve the day-to-day workflow of Braze’s engineering teams by building automation into our IaaS platform Manage incidents:
- Document everything so you don't need to learn the same thing (or plan the same work) twice
Requirements
- We specialize in moving expertise in deploying and operating infrastructure from people to software –whether it be database provisioning and upgrades, Kafka topic management, or some more specific interest in high-scale data or distributed systems.
- We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. As a Platform Software Engineer at Braze, you will collaborate with your team and consumer engineering teams to build and continuously improve the infrastructure as a service platform that every other team at Braze depends on.
- Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
- Have an excellent ability to manage multiple tasks and expectations at once
- Experienced in working on large-scale API-driven systems
- Experience in building/automating Kubernetes-based operators/custom resources
- Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
- Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
- OUR AI-POWERED BRAZE RECRUITMENT PROCESS
- To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
- This includes using AI to analyze the experience, skills and
- We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes.
- Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Experience
- 5+ years of full-stack development experience
Benefits
- We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
- For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $250,909/year with an expected On Target Earnings (OTE) between $172,000 and $276,000/year (including bonus or commission).
- In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze
- Competitive compensation that may include equity
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
Additional details
- At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
- To flourish here, you must be prepared to set a high bar for yourself and those around you.
- There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
- Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
- If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back.
- If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU'LL DO
- Platform Software Engineers (PSWEs) are responsible for building, maintaining, and evolving our internal infrastructure as a service platform.
- Platform engineers are software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide.
- Our team helps to improve infrastructure reliability via automation and services.
- It empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily.