product
Posted 1 weeks agoSenior Technical Product Manager, Content Platforms (Localization)
at Braze
New York City, United StatesHybrid
Responsibilities
- Own the localization infrastructure product: roadmap, architecture decisions, stakeholder alignment
- Build functional prototypes independently to validate ideas and sharpen
- Design the workflows and self-serve patterns that let teams move forward without routing every request through a central queue
- Drive adoption of AI-assisted translation tooling while maintaining quality and consistency standards
- Manage relationships with translation and localization vendors — what we expect of them, what we move away from, and how their work integrates with everything we build What We're Looking For
Requirements
- We're building an AI-powered translation infrastructure to change that; we need a TPM who can own it. This is an early-stage platform role.
- No direct reports, but a strong remit to lead — setting direction, raising the bar, and pulling colleagues across teams toward better solutions.You'll design systems that let teams self-serve and drive the technical execution of an internal AI translation platform.
- AI won't replace human judgment in this process — you'll help us figure out where human review is essential and design workflows that make that review fast, targeted, and high-quality.
- AI-assisted development is how we work — you'll be expected to use it, build with it, and be opinionated about it. Room To Grow
- This role puts you at the front of it — not as someone reacting to AI, but as someone deciding how an enterprise actually adopts it.You'll build the kind of
- experience that compounds: hands-on systems thinking, real product ownership, and fluency with the tools that are reshaping how technical work gets done.
- A problem big enough to matter, the autonomy to shape the solution, and a team of engineers who actually want to build with you.This is a role for people who'd rather shape how AI gets used than watch it happen to them. What You'll Do
- PMs are encouraged to apply, but so are solutions architects, solutions consultants, engineers, and others with a background in localization or content operations.
- A working background in localization is a strong plus, but it isn't a requirement.
- What we do need is a thoughtful interest in the space — someone who has read into the problem, has views on where AI shifts the cost curve, and is genuinely curious about how a modern enterprise should be running this kind of program.
- Experience with platforms like Phrase is relevant context Technical foundation
- Comfortable with Node.js, TypeScript, and modern web frameworks
- Comfortable building with AI development tools like Claude Code or Cursor Product Instincts
- Truly embedded with engineering — not just mediating through tickets and grooming sessions, but collaborating in real time, pairing on problems, and helping the team move faster using the AI development tools available today
- Genuinely curious about what AI makes possible — not as a buzzword, but as a tool you use and build with
- Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
- Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
- OUR AI-POWERED BRAZE RECRUITMENT PROCESS
- To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
- This includes using AI to analyze the experience, skills and
- We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes.
- Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Benefits
- We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
- For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $139,000 and $208,000/year, with an expected On Target Earnings (OTE) between $154,000 and $231,000/year (including bonus or commission).
- In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze
- Competitive compensation that may include equity
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
Additional details
- At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
- To flourish here, you must be prepared to set a high bar for yourself and those around you.
- There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
- Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
- If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back.
- If Braze sounds like a place where you can thrive, we can’t wait to meet you.
- Braze produces content across dozens of products, teams, and markets.
- Localizing that content today runs through Phrase and a set of manual processes that, while functional, create bottlenecks that don't add proportional value.
- The architecture is taking shape; the problems aren't all known yet.
- You'll be most effective if you thrive in that ambiguity.You'll sit on the Content Platforms team as a senior individual contributor.