other
Posted May 27Client Billing Account Manager
at Natera
United StatesRemote
Responsibilities
- identify process gaps, and drive improvement initiatives aligned with departmental and organizational goals.
Requirements
- Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.
Benefits
- The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
- Remote USA $21 — $25 USD OUR OPPORTUNITY
- Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
- benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other
- benefits include pregnancy and baby bonding leave, 401k benefits, commuter
Contact
- For more information, visit www.natera.com .
- Link: https://www.natera.com/notice-of-data-collection-california-residents/
- Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY.
Additional details
- The Client Billing Account Manager will be responsible for building and maintaining collaborative and
- productive relationships within the organization relating to Revenue Cycle Management.
- Acting as a key liaison across clients, Sales, Finance, and internal teams, this role focuses on resolving billing issues, improving processes, and collecting on outstanding balances for assigned clients. PRIMARY RESPONSIBILITIES:
- ● Manages assigned client billing accounts by reviewing outstanding balances, identifying issues,
- and following up for timely resolution and payment.
- ● Communicates with clients via phone, email, and video conferencing to address unpaid
- invoices, resolve billing inquiries or disputes, and negotiate payment arrangements.
- ● Collaborates with internal teams (Sales, Billing, Customer Support, etc.) to resolve billing delays,
- missing data (e.g., agreements, pricing), and case rejections, ensuring accurate and timely invoicing.
- ● Builds strong relationships with clients and cross-functional teams to gather necessary