Payment Posting and AR Specialist

GlobalHybrid

Responsibilities

- Collaborate with the Client Relations Manager to research and resolve payment discrepancies, working toward a goal of maximizing electronic payment adoption.

Requirements - Knowledge of payment posting processes, including adjustments, write-offs, and refunds.
- Proficiency with Google Workspace, Microsoft Word, Excel, PowerPoint, and Internet Explorer.
- Ten-key proficiency with speed and accuracy.
- Problem-solving skills with the ability to interpret instructions in a variety of situations.

We're tackling some of the healthcare industry’s most persistent problems with a team of exceptionally talented individuals passionate about creating a positive impact.
Responsibilities - Review and accurately post insurance and patient payments with precision and efficiency, ensuring alignment with company policy and regulatory standards.
- In addition to payment posting duties, provide Accounts Receivable (AR) support as time allows, including: - Researching and following up on outstanding insurance claims.
- Familiarity with medical billing and understanding of payer policies, insurance laws, and medical terminology.
Perks - What you can expect: - Competitive salaries - Remote/hybrid environment - Potential equity compensation for outstanding performance - Flexible PTO - Company-wide sponsored lunches - Company paid disability and life insurance
benefits - Company paid family and medical leave - Medical, dental, and vision insurance
benefits - Discounted pet insurance - FSA/DCA and commuter
benefits - 401k - Complimentary subscription to digital fitness classes and wellness content - Recovery suite at HQ – includes a cold plunge, sauna, and shower Here at Prompt, we are committed to fostering a fair and respectful work environment.

Job Title: Payment Posting and AR Specialist Company Overview: Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, their teams, and the patients they serve.
At Prompt, we don’t just digitize healthcare—we transform it.
From improving patient care to reducing environmental waste, our work supports better outcomes at scale.
- BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.
- Talented People: Prompt didn't happen by chance, it's a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.
- Healthy Approach: This isn't an investment bank, we work long hours when it's needed, but at Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).
- Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste.
We aren't enthralled with patting ourselves on the back everyday, but it does feel good :) Key
- Resolve auto-posted ERA errors on a daily basis, preventing downstream reconciliation issues.
- Import and upload payment files from clearinghouses and payer websites; ensure all batches are processed timely.