International Consultant, APAC

Remote

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Responsibilities

Drive retention and growth of existing customer base through an education-based approach.
Utilize deep global knowledge to advise customers on legally sensitive and region-specific paths forward.
Proven track record of managing strategic conversations and complex global customer HR scenarios with minimum of 2 years managing complex customer-facing issues in EOR.

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.
You are a strategic advisor and a jurisdictional expert with a proven track record of helping global customers navigate high-stakes complexities in the APAC region.
Serve as a definitive subject matter expert for EOR services across diverse APAC markets, maintaining deep knowledge of varying regulatory environments.
Partner with Legal, Product, and Operations to interpret global industry trends and regulatory shifts, directly influencing international product-market fit and go-to-market strategies.
experience in a customer-facing international HR role, ideally with deep expertise in APAC and the EOR space.
Excellent communication, problem-solving, and consultative skills, with the ability to convey complex concepts clearly.
Knowledge of HR technology and international employment compliance across multiple regions.
Familiarity with JIRA, Zendesk, and Notion is a plus.

Act as the final point of internal escalation for inquiries that cross into complex compliance or high-liability HR territory, such as intricate leave scenarios and country-specific benefits.
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and

benefits we are proud to offer our team members, please visit Total Rewards @ Justworks .
If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com .

We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues.
If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values
If this sounds like you, you’ll fit right in. Who You Are
You are consultative, proactive, and passionate about turning nuanced challenges into actionable solutions.
You are comfortable solving open-ended, high-risk problems and serving as the final authority on complex APAC employment and Employer of Record (EOR) practices.
You build trust easily, collaborate across teams, and advocate for customers while strategically mitigating risk for the business.
As an International Consultant, you are the subject matter expert and trusted advisor for Justworks’ international customers.
While the Support Specialist team handles tactical platform navigation and payroll inquiries, you focus on the complex moments—including jurisdictional separation guidance, international