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engineering

Posted 5 days ago

Site Operations Technician

at openai

San Francisco, United StatesOn-site
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Responsibilities

  • - Monitor site conditions and report abnormalities involving hardware spaces, network rooms, utilities, logistics areas, and common infrastructure.
  • - Support coordination of vendors, contractors, and partner organizations performing work on-site.

Requirements

  • About the Team OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem.
  • Working alongside our cloud partners, infrastructure providers, and internal engineering teams, we operate hyperscale AI campuses that support the training and deployment of frontier AI models.
  • The Site Operations team serves as OpenAI's on-site operational presence, helping ensure campuses operate safely, efficiently, and in alignment with Industrial Compute standards.
  • As Industrial Compute continues to expand globally, Site Operations plays a critical role in ensuring each campus is prepared to support reliable AI infrastructure at scale.
  • Qualifications - Have an Associate's degree, technical certification, military experience, or equivalent practical experience. - Have 2+ years supporting data center operations, facilities, hardware operations, manufacturing, industrial operations, or mission-critical infrastructure. - Have
  • experience working in technical or operational environments requiring strong attention to detail. - Are able to document issues clearly and communicate effectively across technical and non-technical teams. - Are comfortable working in active data center or industrial environments. - Are able to lift equipment, move hardware, climb ladders, and perform physical work as required. - Are willing to work flexible schedules, including occasional evenings or weekends during major deployments. Preferred Skills -
  • Experience supporting hyperscale data centers or cloud infrastructure. - Familiarity with server hardware, networking equipment, racks, and structured cabling. -
  • Experience using inventory management or asset tracking systems. - Knowledge of basic safety procedures for mission-critical facilities. -
  • Experience coordinating contractors or external vendors. - Familiarity with ticketing systems and operational workflows. - OSHA, First Aid, or similar operational certifications are a plus.
  • About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence

Additional details

  • We work closely with Hardware Operations, Infrastructure Delivery, Network Operations, Security, Facilities, Construction, and our infrastructure partners to support day-to-day site execution and maintain operational readiness.
  • About the Role We are seeking a Site Operations Technician to support the daily operation of Industrial Compute campuses.
  • This role acts as OpenAI's on-site technical representative, helping coordinate activities across hardware operations, facilities, construction, logistics, security, and external service providers.
  • You will perform routine site inspections, support asset tracking, coordinate vendor activities, assist with operational readiness, document site conditions, and help ensure infrastructure issues are identified and resolved quickly.
  • Responsibilities - Perform routine walkthroughs of Industrial Compute facilities to verify operational readiness and identify potential issues.
  • - Assist with hardware deliveries, inventory movements, asset tracking, and equipment staging.
  • - Document operational issues and coordinate follow-up with Hardware Operations, Facilities, Infrastructure Delivery, or external partners.
  • - Assist with site access coordination and ensure work activities comply with established operational procedures.
  • - Maintain accurate operational documentation, logs, and site records.
  • - Participate in operational readiness activities for new deployments, expansions, and infrastructure upgrades.

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