Client Services Analyst or Associate

Hong Kong SAR ChinaOn-site

Responsibilities

Risk & Compliance: Manage required client documentation (KYC, tax, account info), prepare monthly reporting metrics, and escalate operational risks appropriately. Requirements

Experience & Education: Bachelor's degree (Business, Finance, or Accounting focus preferred) with 3+ years of
experience in global custody, fund accounting, or financial client services.
Industry Knowledge: Solid understanding of global securities markets, operational workflows, and/or fund administration.
Language Proficiency: Fluent in English, Cantonese, and Mandarin.

Role Overview Join a premier global asset servicing and financial institution as a Client Services Analyst or Associate.
You will serve as the main point of contact for regional and global clients, supporting day-to-day inquiries across global custody, fund accounting, and administration services. Key
Account & Onboarding Management: Assist clients with new market openings, account maintenance, and system setup.
Cross-Functional Collaboration: Take end-to-end ownership to coordinate with internal global offices to resolve operational issues and enhance client experience.
Tech Adoption: Leverage internal platforms to manage inquiries efficiently while guiding clients on adopting new automation tools.
Key Competencies: Strong multi-tasking, detail orientation, and problem-solving abilities in a high-pressure environment.
Flexibility: Willingness to provide coverage on Hong Kong public holidays when needed.