Technical Program Manager (Germany), Public Sector

Washington, United StatesOn-site

Responsibilities

Manage customer relationships from the executive to the end user
Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
Oversee onboarding and successful implementation of customer accounts Must haves:
A track record of structured, analytics-driven problem solving

Scale AI is at the forefront of the AI revolution, helping the U.S. government and allied partners unlock the potential of AI across national security missions.
We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter.
experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
A basic understanding of GenAI/ML
experience with computer science, economics, statistics, engineering)
experience owning the technical implementation of solutions to the government
At Scale, our mission is to develop reliable AI systems for the world's most important decisions.
Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact.
We are expanding our team to accelerate the development of AI applications.

An active TS/SCI clearance 5+ years of work
10+ years of professional experience, often in a customer-facing technical program management role in industry or government.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits.
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training.
Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive
benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO.
benefits such as a commuter stipend.
The base salary range for this full-time position in the location of Washington DC is: $144,800 — $181,000 USD
We comply with the United States Department of Labor's Pay Transparency provision .

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com.

We’re hiring an engagement manager (EM) to lead and coordinate delivery of agentic workflows who is eager to travel regularly to Europe and ultimately relocate to Germany to be onsite with customers.
As an EM on our public sector delivery team, you will support a large account plan, manage day-to-day execution for customers, and ensure an incredible customer experience.
This role is ideal for someone who blends program leadership, technical fluency, and contract awareness — and who thrives in fast-moving, ambiguous, and mission-driven environments. You will:
Be forward deployed in Germany with customers to scope agentic workflow use cases that Scale’s engineering team will build and refine
Willingness to initially travel 50% of the time to Germany and ultimately relocate there
We have a diverse team with a variety of skill sets, many have:
A proven track record in B2B client-facing roles and expanding client relationships Prior
Domain expertise in a relevant field (e.g. modeling and simulation, joint planning, intelligence workflows)
Additionally, this role may be eligible for additional
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: