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Posted 2 hours agoSenior Technical Writer
at Marqeta
Toronto, CanadaOn-site
Responsibilities
- Create clear API and SDK documentation that enables fast, successful integration.
- Ensure accuracy with real request and response examples grounded in system behavior.
- Improve discoverability and self-serve onboarding by treating documentation as a product.
- Identify gaps through customer feedback and drive continuous improvement
- Align cross-functionally on documentation priorities and standards Who You Are
Requirements
- As Marqeta’s Senior Technical Writer , you will shape how developers build on our platform by creating and scaling documentation for APIs, SDKs, and platform experiences.
- You will improve how documentation is structured, generated, and maintained at scale using tooling, automation, and AI, while driving clarity, usability, and self-serve integration.
- Partner with Engineering and Product to validate APIs and maintain code-to-doc alignment.
- Use docs-as-code and AI-driven tooling to improve accuracy and reduce drift.
- Apply AI and automation to scale content creation and updates
- Strong understanding of REST APIs, JSON, and integration workflows •
- Experience with OpenAPI or Swagger in API-first environments
- Proficient in docs-as-code tools such as GitHub, Markdown, Jira, and Postman
- Able to read code, test APIs, and ensure code-to-doc alignment
- Proven ability to improve documentation clarity, structure, and usability •
- Experience using AI or automation to scale documentation workflows •
- Experience in fintech, banking, or payments with knowledge of integrations
- Strong understanding of developer
- Experience with SDK documentation across web or mobile.
- Familiarity with developer onboarding flows and sandbox environments.
- Experience in measuring and improving documentation effectiveness.
- Familiarity with modern documentation platforms such as Mintlify
- – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success.