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Posted 19 hours agoDirector, Study Success - CEE
PolandOn-site
Responsibilities
- Ensure study kickoffs are well-structured, clearly documented, and set expectations from day one.
- Track and report site performance, risks, and follow-up actions accurately, addressing them through regular alignment cadences with sponsors and CROs.
- Drive regional network growth by cultivating IH's presence and reputation with existing sponsors and CROs across CEE.
- Improve sponsor satisfaction, study retention, and IH's share of new studies within existing sponsor relationships over time.
- Build and execute, together with European leadership, a comprehensive stakeholder map and engagement plan for each active and pipeline sponsor and CRO across the region.
- Ensure coverage of all key stakeholder types — medical, operational, regulatory, and procurement — with a clear engagement cadence and documented relationship history.
- Lead the development of study-specific kickoff materials, RACIs, and communication frameworks that set clear expectations between IH, sponsor, CRO, and site teams from day one.
- Facilitate sponsor and CRO kickoff meetings, ensuring IH's role, responsibilities, and value are clearly communicated at the outset of each study.
- Support business development by equipping sponsors with credible, current evidence of IH's network performance, site quality, and delivery track record.
- Study Performance Reporting & Escalation
- Own weekly and ad-hoc alignment calls with sponsor and affiliate teams, reporting on site performance, activation status, enrollment progress, risks, and follow-up actions.
- Maintain and present clear, accurate performance dashboards and status updates that enable sponsors to make timely decisions.
- Perform other tasks as assigned.
Requirements
- By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need.
- experience in clinical trial operations, sponsor-facing roles, or study management within pharma, biotech, a CRO, or a site network organization.
- Deep understanding of clinical trial processes, site operations, and the sponsor-CRO-site dynamic across Central/Eastern Europe. •
- Experience leading study kickoffs and managing cross-functional stakeholder communication across complex, multi-country studies.
- Strong organizational skills with the ability to manage multiple sponsor relationships and studies simultaneously.
- Ability to independently develop clear and structured presentations, RACI-charts and process flows.
- Fluency in English and Polish required; Additional CEE languages strongly preferred.
- Experience working within or alongside a site network organization.
- Experience with Salesforce, Asana, or CRM/project management tools.
- Familiarity with the EU-CTR regulatory environment and country-level affiliate structures in CEE.
Experience
- What You Bring to the Team 8+ years of
Benefits
- Location : Warsaw, Poland Employment Type: Full-Time EOR Compensation: PLN 379,800 – PLN 485,386.85 gross annual base salary, plus annual bonus and benefits.
- Final compensation will be determined based on experience, skills, and internal equity.
- Benefits: Private medical coverage, life insurance, retirement benefits, paid time off, etc.
Contact
- experience more accessible to you, please contact CandidateAccommodations@iterative.health.
Additional details
- Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes.
- We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology.
- Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide.
- As Study Success Director for CEE, you will be the key link between Iterative Health’s European site network and the sponsors, local affiliates, and CROs running studies across the region.
- As we scale in Central and Eastern Europe, you will give sponsors a single, trusted counterpart who understands both their study priorities and the operational realities of delivering them locally.
- You will help ensure that studies are launched effectively, site performance is clearly understood, and local execution risks are surfaced and resolved early.
- You will also play an important role in making Iterative Health’s value proposition clear and credible to regional sponsor audiences, helping strengthen sponsor trust, study retention, and our position as a preferred network partner in CEE.
- Reporting directly to the European leadership, you will bring strong sponsor-facing experience, sound operational judgment, and the communication skills to operate confidently across sponsor, CRO, and site teams.
- Serve as the primary Iterative Health point of contact for sponsors and local affiliates, as well as CRO country teams across CEE — owning the relationship and ensuring consistent, high-quality engagement throughout the study lifecycle.
- Work closely with European leadership to build and maintain trusted relationships with key regional decision-makers at sponsor and CRO organizations, positioning IH as the partner of choice for new and ongoing studies.