engineering
Posted Apr 14Forward Deployed Engineer
San Francisco, United StatesOn-site
Python52K
Responsibilities
- Ship Production AI Agents - Own implementations end-to-end for health systems, from technical scoping through go-live and beyond - Build custom integrations with complex healthcare platforms - Design intelligent workflows tailored to each customer's specialty, patient population, and operational constraints - Launch agents that handle thousands of real patient interactions daily Solve Hard Technical Problems - Debug gnarly integration issues across phone systems, EHRs, scheduling platforms, and patient
Requirements
- That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs.
- experience platform powered by specialty-specific agentic AI.
- Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.
- ABOUT THE ROLE We're hiring Forward Deployed Engineers to own customer deployments from technical build through go-live and optimization.
- You'll be the technical owner for health system implementations, working directly with customers to build, configure, and deploy production AI agents tailored to their workflows.
- WHAT YOU'LL DO You'll be the technical force behind bringing AI agents to life for healthcare organizations.
- This isn't a typical engineering role—you'll work at the intersection of cutting-edge AI, complex healthcare systems, and real customer impact.
- requirements and demo capabilities to prospects - Be the voice of the customer—you'll see what works, what doesn't, and what customers actually need WHAT WE'RE LOOKING FOR Required: - Strong software engineering background with a track record of shipping production code - Proficiency in Python -
- Experience with APIs, integrations, and working across multiple systems - Comfortable with ambiguity and building in fast-paced, high-stakes environments - Excellent communication skills—you can explain technical concepts to non-technical stakeholders - Scrappy, resourceful mindset—you find ways to solve problems even when the path isn't clear - Passion for healthcare and improving patient access Nice to Have: -
- Experience with healthcare systems (EHR, practice management, patient engagement platforms) - Previous work in customer-facing engineering, solutions engineering, or implementation roles - Familiarity with voice/telephony systems (Twilio, etc.) - Background in AI/LLM applications -