Field Logistics Specialist (Charlotte, NC)

United StatesOn-site

Responsibilities

Assign local pickups and deliveries with respect to time-sensitivity of each and distances to be traveled to mobile field logistics personnel.

Will acquire a good working knowledge of company products, operating systems and procedures is critical.
Develop and maintain working knowledge of existing products and new product introductions (instruments and implants) to effectively function in the field regarding proper delivery and pickups.
Ability to proactively identify errors and omissions in deliveries/ pickups to eliminate redundancy in required stops.
Overtime / call will be required to accommodate emergency situations and facilitate changing surgical schedules.
What will you need to be successful? Minimum two years college with classes in operations, customer service or distribution desired.
experience totaling four years is required. 4-year bachelor's degree preferred. You. Unlimited.

Inclusion and Belonging - Committed to Welcoming, Celebrating and Thriving on Belonging, Learn more about Employee Inclusion Groups on our website ( https://www.smith-nephew.com/ Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee

At Smith+Nephew we design and manufacture technology that takes the limits off living.
The Field Logistics Specialist is an on-site member of the Logistics Team in a District Sales Office.
This person will provide logistical support to the Sales Reps as well as excellent customer service to the hospital staff that will differentiate Smith & Nephew from their competitors.
The Field Logistics Specialist will focus on product delivery, re-stocking and maintaining inventory levels, and re-setting instruments pre-and post-surgery.
What will you be doing? Plans, schedules, and prioritizes upcoming surgery procedures that will be needed form the district office.
Assures necessary paperwork is processed for shipments handled.
Communicates effectively and professionally with Office Staff, Sales Representatives and all third-party end-users, including but not limited to Hospital Receiving, Central Processing, and Operating Room Staff.
Fields customer complaints and communicates them as necessary to OSC staff.
Dress in a professional manner as a representative of the company, this may entail wearing Smith and Nephew logoed apparel at the discretion of supervising manager When not directly engaged in courier
responsibilities assist in Office, Sales and OSC duties as required.