- Build and deploy solutions: lead On-Site Hackathons, Implementation Sprints, and Architecture Reviews; deliver working agents, integrations, and workflows that customers can own and maintain.
- Drive use case adoption: make sure customers actually adopt what you build; create documentation, run Office Hours, provide hands-on support, and enable power users to build independently.
- Create reusable resources: build templates, documentation, and reference architectures that Account Management and Marketing can share with customers and prospects.
requirements clearly, and work directly with Product and Engineering to close the gaps. - Build your own tools: build MCP servers, develop custom integrations, and use agentic coding tools to build on top of the platform and automate your own workflows.
Requirements
ABOUT LANGDOCK We help organizations drive internal AI adoption through our enterprise-ready AI platform.
Our product suite includes AI Chat, Assistants, Search, API, and Workflows - enabling companies to roll out AI internally and build custom AI use cases.
We are model-agnostic, fully GDPR-compliant, and ISO 27001 & SOC-2 Type 2 certified.
ABOUT THE ROLE AI is the biggest transformation of our lifetime.
As an AI Adoption Engineer in Langdock's Customer Success team, you turn ambition into working solutions.
You understand a customer's workflows, identify where AI creates real leverage, and deliver solutions they can maintain and scale on their own.
Everyone at Langdock builds AI agents and workflows to automate their own work.
As a AI Adoption Engineer, you set the standard for what that looks like.
WHAT YOU WILL DO - Discover and scope high-value use cases: run AI Use Case Workshops, Department Deep-Dives, and Scoping Sessions to identify where AI creates the most impact for each customer.
experience in a technical, customer-facing role - Solutions Engineering, Technical Customer Success, Technical Consulting, or similar - where you both built things and worked directly with customers on a real technical product. You have
experience working with enterprise customers on high-impact use cases: scoping projects, managing stakeholders, and delivering outcomes in large organizations where things move slowly, people change roles, and requirements shift.
You know how to listen for the real problem behind a feature request.
You understand AI deeply and know how to turn it into working systems.
You can judge when an LLM-based approach is the right tool and when it isn't, and you can hold your own in technical conversations with engineering teams.
You write production-quality code in JavaScript and Python, and are comfortable with HTML/CSS, APIs, and integration architectures.
You can build an MCP server, design a multi-step agent workflow, or debug a customer's integration setup.
You are fluent in English (C1+).
Experience with enterprise software, developer tools, or platform products is a plus.
We will ask you a few short questions - take your time with them, they matter more than your CV.
Experience
WHAT WE'RE LOOKING FOR You have 3+ years of
Benefits
Bonus: you come from a technical consulting background, an AI-native company, or an early-stage startup.
No drama, no firefighting culture - We value ambitious execution: learning, shipping, and providing value are big drivers of happiness here - We value caring ownership: we are kind, we care about our customers and each other, and we have fun at work WHAT WE OFFER - Competitive salary with equity participation - Free lunch and dinner, every day in the office - Premium gym access (right around the corner) - Relocation support for those moving to Berlin - A front-row seat to the enterprise AI transformation -
Additional details
We serve over 7,000 customers, from DAX companies to startups, including enterprise clients like Merck KGaA, Der Spiegel, GetYourGuide, Babbel, and Personio.
Most companies know they need to move. Few know how.
You sit at the intersection of customer, product, and engineering: discovering high-value use cases, scoping them, building them, and making sure they stick.
You understand our platform at the code level and you're comfortable operating at the boundary between product and engineering.
You work project-based with our most relevant customers: running use case workshops, leading on-site hackathons, building complex agents and integrations, and handing over production-ready solutions.
You also serve as the technical expert during Sales conversations, helping prospects understand what's possible and how Langdock fits into their architecture.
You work closely with Customer Success to drive adoption, with Product and Engineering to push the platform forward, and with Marketing to create reusable resources that help customers build independently.
When you hit a platform limitation, you articulate what needs to change and why, and work with the team to make it happen.
- Serve as a technical expert during the Sales process: join sales conversations to answer technical questions, build tailored demos and proof-of-concept environments, evaluate integration architectures, and help prospects understand what Langdock can do for them.
You are the person in the room who makes the product feel real for a technical buyer.