Field Engineer, Public Sector

Austin, United StatesHybrid

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Responsibilities

Build end-to-end data integrations that sync customer data to and from Scale's platform
Design and maintain playbooks, internal tools, documentation, and SDKs that set customers up for long-term success
Own the customer's technical
Develop expertise in large language models, 2D image annotation, and API integrations

As a Field Engineer on our federal AI projects, you'll work directly with our largest public sector customers to make sure their
experience with Scale's technology is smooth and successful.
An active TS/SCI clearance is required. What You'll Do
experience throughout their time with Scale
Experience as a customer-facing engineer or in a similar hybrid role Hands-on technical
experience working with clients in a pre- or post-sales capacity Development
experience with Python, JavaScript, or other modern languages
A strong engineering background, ideally in computer science, mathematics, or another quantitative field
The ability to present credibly to both executives and front-line engineers
Intellectual curiosity, empathy, and the ability to move quickly Nice to Have • Experience in AI •
Experience working in classified environments Prior
experience as a technical go-to-market resource
Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and CI/CD Hands-on
experience with Kubernetes and Helm charts •
At Scale, our mission is to develop reliable AI systems for the world's most important decisions.
Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact.
We are expanding our team to accelerate the development of AI applications.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits.
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training.
Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive
benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO.
benefits such as a commuter stipend.
The base salary range for this full-time position in the location of Washington DC/Hawaii is: $180,550 — $226,550 USD The base salary range for this full-time position in the location of St. Louis/Suffolk is: $150,400 — $188,000 USD
We comply with the United States Department of Labor's Pay Transparency provision .

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com.

You'll help these customers build production-grade data pipelines, working closely with our Product, Engineering, and Operations teams.
This means learning each customer's use cases in depth and building the tools and documentation they need to grow.
The role sits at the intersection of customer delivery, product, and engineering.
Work with customers' engineering teams to optimize data pipelines, including input on API endpoint design and input/output schemas
Partner with engineers and Operations to resolve technical blockers, debug delivery issues, and own technical escalations from customers
Work with Account Executives and Product Managers to identify customer-specific feature requests
Represent Scale and engage with customers at major events What We're Looking For •
Strong project management and interpersonal skills
Comfort communicating across internal and external teams
Experience automating infrastructure with Ansible or similar tools