other
Posted Jun 12Student Success Advisor Evenings
GlobalRemote
Responsibilities
- Advise students on university policies and procedures, program
- Closely monitor students to proactively identify at-risk scenarios and identify opportunities to develop, implement, measure and improve academic success strategies.
Requirements
- Students from across the U.S. and more than 115 countries are pursuing a certificate, bachelorâs, masterâs or doctoral degree online at Walden.
- We offer more than 100 online degrees and certificate programs.
- Connect with new students upon acceptance of admission to ensure overall readiness and escalate outstanding matters that would affect their ability to have a smooth and successful start.
- Assist students in understanding and completing degree requirements.
- Cognitively guide students to develop accountability for their decisions and an understanding of how those decisions impact their success.
- Bachelor's Degree Required 3 years of
- experience working in a service-oriented environment or university setting.
- Must have a strong commitment to education and have the counseling or coaching skills required to effectively keep online students on track.
- Working knowledge of Microsoft Office Suite.
- Ability to successfully resolve student issues from request through resolution.
- Ability to adapt to new and rapidly changing situations.
- Familiarity with online learning and Internet technology a plus.
- This is a beta feature to avoid spam applicants.
Benefits
- In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $24.00 and $28.00.
- Actual pay will be adjusted based on job-related factors permitted by law, such as
- Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
Contact
- Visit WaldenU.edu for more information, and follow Walden on Instagram, Facebook, and LinkedIn.
- https://careers.covista.com/benefits
Additional details
- More than 50 years ago, Walden University was founded to support adult learners in achieving their academic goals and making a greater impact in their professions and communities.
- Standard schedule would be MondayâFriday, either 10:00 a.m.â7:00 p.m. or 11:00 a.m.â8:00 p.m. local time.
- Some weekend shifts throughout the year are required.
- Preference will be given to candidates in IL, MN, and MD. Job Description
- Student Success Advisors facilitate student success by defining and implementing proactive strategies that help students stay on track to fulfill their educational goals.
- Advisors build supportive and personalized relationships with students, manage their day-to-day expectations, and provide them with opportunities to stay connected to our online community.
- They advise students on university policies and procedures, program and degree requirements, and related academic matters; and work closely with other university support teams to ensure that student inquiries are addressed in a timely and effective manner. Responsibilities
- Serve as the primary guide to ensure that students stay on track to meet their educational goals.
- Assist students with appropriate course registration.
- Provide comprehensive outreach to students who are at risk of not meeting satisfactory academic progress.