Technical Program Delivery Director

at Rackspace

Hybrid

project-management

Requirements

experience delivering complex programs and/or managed services in enterprise environments Proven
experience managing large-scale, high-risk, multi-stream programs Strong executive presence with extensive customer-facing leadership experience
Experience managing strategic enterprise customers with executive-level visibility Demonstrated expertise in data center infrastructure, private cloud, and hybrid cloud environments
Experience managing delivery under strict SLAs and contractual frameworks Strong understanding of governance, PMO frameworks, and financial management Strong healthcare experience, including knowledge of HIPAA / HITECH, patient safety considerations, interoperability standards (FHIR / HL7), and clinical systems Bachelor’s degree required, preferably in a field related to the role.
We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future.
If you have a disability or special need that requires accommodation, please let us know.

Benefits

Operating within a highly regulated healthcare environment, this leader ensures programs deliver measurable business value while adapting to evolving customer priorities.
experience may substitute for the degree requirement Master’s degree preferred Project Management Professional (PMP) certification required Program Management Professional (PgMP) preferred Work Location Remote in the United States of America The ideal candidate is located in the South Central or Southeast region of the United States of America Hybrid for candidates located in the San Antonio, TX area, working two days a week at the Rackspace HQ Travel up to 25% #LI-AW1 Our compensation reflects
The compensation range for this position ranges from $165,830.00/year in our lowest geographic market up to 243,141.80 USD/year in our highest geographic market.
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about

Additional details

The Technical Program Delivery Director is accountable for end-to-end delivery leadership for a strategic enterprise healthcare customer, ensuring the successful execution of complex, high-risk programs aligned to business outcomes, contractual commitments, and organizational strategy.

The Technical Program Delivery Director serves as the single point of accountability for overall program performance, overseeing governance, financial outcomes, and executive stakeholder engagement while driving consistent, high-quality delivery across all workstreams.

The Technical Program Delivery Director provides program-level technical oversight across private cloud, infrastructure, and migration initiatives, ensuring solutions meet architecture, security, and regulatory standards.

The Technical Program Delivery Director also carries full accountability for aligning delivery with U.S. healthcare regulations such as HIPAA and HITECH, as well as patient safety and clinical operational requirements, including proactive risk management in patient-critical environments.

Additionally, the Director ensures the resilience and continuity of patient-critical systems through high availability design, downtime risk mitigation, and robust operational recovery planning.

Work Location Remote in the United States of America The ideal candidate is located in the South Central or Southeast region of the United States of America Hybrid for candidates located in the San Antonio, TX area, working two days a week at the Rackspace HQ Travel up to 25% Key

requirements People Leadership & Resource Management Lead and coordinate multi-disciplinary program and project teams Ensure effective allocation and utilization of shared resources across the portfolio Define program organization structures, roles, and

responsibilities (RACI) Support development of program and project management capability Drive a high-performance culture focused on accountability and delivery excellence Ensure teams are aligned to healthcare delivery priorities, including patient safety, regulatory accountability, cybersecurity awareness, and clinical impact sensitivity Skills and Capabilities Strategic program leadership Executive stakeholder management Governance and PMO alignment Financial and commercial management Risk and issue

benefits at Rackspace. About Rackspace Technology We are the multicloud solutions experts.

We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions.

Technical Program Delivery Director

Requirements

Benefits

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