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Posted YesterdayEnterprise Account Manager - US
at AiPrise
Us Seattle, San Jose, Portland, United StatesRemote
Responsibilities
- - Ensure quick resolution to issues by coordinating with our customer support team so customers have a consistently strong experience.
Requirements
- ABOUT AIPRISE About AiPrise AiPrise is a YC-backed, Series A company building the global compliance infrastructure for financial services.
- Our AI Agents help compliance teams do more with less, resolving more cases, catching more fraud, and scaling operations without scaling headcount.
- AiPrise shouldn't be.
- This is a high-impact role for someone who wants to shape how AiPrise retains and expands its most important relationships.
- Experience selling into fintech, regtech, and/or compliance software industries. - Highly coachable with strong communication and organizational skills. - Strong presentation and negotiation skills. - Based in the US, with the ability to travel for customer and company events.
Experience
- REQUIREMENTS - 5+ years in enterprise account management with a proven track record of exceeding annual expansion quota in a SaaS environment. - Demonstrated success working with C-suite customers and clients. -
Additional details
- We help banks, fintechs, cross-border payment providers, stablecoin and crypto companies, and marketplaces gain a 360° view of every business they onboard, anywhere in the world.
- Through a single integration, we connect 800+ data sources and 80+ verification partners across 200+ countries, powering KYB, KYC, AML, sanctions screening, and ongoing monitoring for companies like Meta, Airwallex, Fireblocks, and Bridge.
- We're ~60 people, Series A funded, and obsessed with a single problem: making compliance feel simple for the teams who live in it every day.
- Borders shouldn't be blockers. Compliance is hard.
- THE ROLE We are hiring the founding member of our Account Management team.
- You will work directly with the Head of Sales to expand our existing customer base and ensure issues are resolved quickly, so that customers stay, grow, and renew.
- Your main priority is to expand our existing customers' use cases with a secondary emphasis on retention of our most important clients.
- RESPONSIBILITIES - Expand our existing customer base by adding additional products and committing customers to higher annual contract processing volumes.
- - Hold regular syncs with high-value clients and conduct periodic check-ins with all customers within your book of business.
- - Maintain a 95%+ annualized gross revenue retention (GRR) month over month.