content
Posted 3 weeks agoTechnical Writer
at ResMed
Ca Canada (resmed Halifax), CanadaHybrid
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Responsibilities
- Collaborate with UX designers to shape interface content that’s easy to understand, aligned with the correct tone of voice, and designed to support user goals and drive engagement.
- Revise content to incorporate updates and feedback from key stakeholders.
- Create training, onboarding videos.
- Collaborate with internal platform teams to identify interdependencies and priorities.
Requirements
- This role blends the essentials of technical writing with the creativity of UX writing to support intuitive, user-centered platform experiences.
- You’ve embraced AI to streamline workflows and elevate content quality, and you can tell stories about how you’ve made it work for you.
- Use AI tools to streamline content creation workflows and improve content quality and delivery speed.
- Experience Required: 5 or more years of
- experience in technical communication, preferably in a software environment 2 or more years of
- experience with writing user interface text Excellent writing and editing skills.
- Ability to cooperate with a wide variety of teammates, including product managers, software engineers and staff in other roles.
- Familiarity with graphic editing tools like Adobe Photoshop Or tools like Adobe Creative Suite, Adobe InDesign, Microsoft Office products, Markdown.
- Proven ability to work independently and in a team-oriented, collaborative environment Ability to learn quickly and understand complex software and platform design Flexible attitude.
- Ability to effectively prioritize and execute tasks in a fast-paced environment.
- Strong technical knowledge: you understand how software solutions are built, deployed, and maintained Ability to attend in-office activities
- Experience using AI tools to improve content workflows and quality Ability to operate in Agile working environment and keep pace with product roadmap, timelines, and releases Help the team create and maintain standards for both internal and external documentation and communication.
- Preferred: Familiarity with CMS platforms, Markdown, HTML, and XML Familiarity with React components Skilled in modular, reusable content and metadata/taxonomy systems Knowledge of content governance, audits, and regulatory compliance