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Posted 5 days agoBehavioral Health Security Specialist
Christiansburg, United StatesOn-site
Requirements
- The Behavioral Health Security Specialist (BHSS) provides proactive violence prevention and training toward fulfilling the basic mission of safe, effective, high quality care amidst emotionally charged situations in which behavioral escalations may occur.
- Individuals serving in this capacity are non-sworn security personnel with additional training in de-escalation tactics and problem solving.
- The BHSS is trained to engage escalating patients and/or visitors in verbal and non-verbal communications aimed toward mitigating risks of harm or injury, enhancing safety of patients and staff, and improving customer service.
- Maintains a high degree of visibility in the assigned areas.
- Must demonstrate knowledge and skills necessary to provide equitable and culturally sensitive care to patients of all ages served in the assigned units. #lawenforcement What We Require: Education: High School Diploma or equivalent Degree in criminal justice or related field training preferred.
- experience in the area of security or behavioral health.Five (5) years of security, public safety or law enforcement preferred.
- Licensure, certification, and/or registration: Achieves or presents certification in system required de-escalation tactics prior to completion of orientation.
Benefits
- Employment Status: Full time Shift: Any Day, Any Shift (United States of America) Facility: 2901 Lamb Cir - Christiansburg Requisition Number: R160758 Behavioral Health Security Specialist (Open) How You’ll Help Transform Healthcare: Behavioral Health Security Officer Provides security services to the Carilion Clinic Health System, its hospitals, Inpatient Psychiatry units, Emergency Medical and Psychiatric Services, ambulatory/outpatient clinics and other designated areas in which visitors
- May assist members of the care team in delivering effective bedside care using appropriate techniques.
- Reporting directly to the Chief of Police and Security, the Behavioral Health Security Specialist will maintain and foster productive and effective relationships with clinical care teams in the areas served.
- Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status.
- benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.
- benefits available to you when you join Carilion: Comprehensive Medical, Dental, & Vision
- Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Personify Health Discounts on childcare Continued education and training
Contact
- Ability to work well under pressure with ease and composure essential. Recruiter: KIMBERLIE GONCE Recruiter Email: kagonce@carilionclinic.org For more information, contact the HR Service Center at 1-800-599-2537.
- For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive.
Additional details
- #lawenforcement All of our driving positions do require that you provide a copy of your current driving record and meet eligibility requirements. Responsible for assisting clinical staff at designated locations under the Carilion Clinic Police and Security Department, which includes Adult and Pediatric Emergency departments, inpatient and ambulatory units and other designated areas.
- Monitors the safety and security of individuals within the assigned unit or area of supervision.
- Responds to emergency or crisis situations and: may intervene in escalating verbal exchanges provide physical intervention as needed and appropriate demonstrates sound judgment maintains composure when dealing with physically or verbally abusive patients or visitors works assertively to mitigate risks of assault or harm to patients, visitors and staff.
- Embodies and demonstrates appropriate techniques as learned in de-escalation training.
- Effectively de-escalates patients, visitors or other individuals as a member of the care team.
- Consistently deliver the best in customer service and patient care.
- As a team member, demonstrate respect, dignity, kindness, and empathy in each encounter with patients, families, visitors, and other employees.
- Qualifications: Demonstrates capability for problem solving decision making, sound judgment, appropriate assertiveness.
- Adaptable, open to change and able to work effective in ambiguous situations.
- For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.