Associate Support Manager (Fraud Detection & Risk Intelligence)

Gurgaon, IndiaOn-site

Responsibilities

Build and refine fraud detection models, rule sets, and risk indicators based on historical trends and emerging tactics.
Identify high-risk recruitment partner behaviors and escalate potential integrity violations.
Analyze datasets to detect anomalies in submissions, outcomes, and document authenticity.
Maintain clear audit trails and documentation for all compliance decisions.
Ensure adherence to institutional policies, immigration regulations, and internal risk guidelines.
Support complex cases including credibility concerns, document manipulation, and outcome discrepancies.
Recommend platform safeguards, validations, and user-experience changes to reduce misuse.
Create dashboards and reporting to track fraud rates, detection accuracy, and resolution outcomes.
Continuously refine policies to balance customer

experience with platform security. Required
Qualifications: Bachelor’s degree in Business, Data Analytics, Criminology, Finance, or related field. 3–6 years
experience in Compliance, Risk, Fraud Detection, Trust & Safety, or Investigations. Strong analytical thinking and ability to identify patterns within large datasets.
Experience in EdTech, immigration, financial risk, KYC, or Trust & Safety operations.
Familiarity with CRM tools, ticketing systems, or data visualization dashboards.
Experience working with international student application processes.
About ApplyBoard ApplyBoard empowers students around the world to access the best education.
Thank you for your interest in joining the ApplyBoard Team and being part of our mission to Educate the World.
While we are lucky to attract a high level of interest in each of our roles, only qualified applicants will be contacted and selected for an interview.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, and/or assessing responses.