Creator Productivity Associate

On-site

Responsibilities

Support the Partner Journey: Actively assist with end-to-end in-platform workflows, guiding creators through program applications, facilitating the administrative side of contract processes, and helping track content deliverables to ensure successful partnerships.
Drive Engagement & Outreach: Play a key role in creator outreach campaigns by researching potential partners, managing communication waves, and applying optimization strategies—such as crafting fitting subject lines and optimal email scheduling—to boost engagement and open rates.
Coordinate Support & Resolution: Collaborate cross-functionally with teams such as Creator Relations, Customer Solutions, and Technical Services, triage issues, and ensure timely, helpful support ticket resolution for our creators.
Analyze & Report on Performance: Assist in producing periodic performance reports that deliver clear data on creator activity and marketplace status, supporting optimization and strategic planning for internal teams.

Platform Curiosity: Familiarity with influencer or marketing SaaS platforms; hands-on
experience with impact.com is a plus, but not required.
Organized Mindset: Foundational project management and organizational skills, with the ability to learn to prioritize multiple workflows in a dynamic environment.
Data-Comfortable: A willingness and comfort working with performance data and marketing analytics tools (e.g., impact.com, Gemini AI) to help find and communicate insights.
Learning the advanced partnership automation products

Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
Medical Aid and Provident Fund
3-year vesting schedule pending Board approval Internet Allowance
Fitness club fee reimbursements Technology Stipened
Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage