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Posted Jun 11Product Analyst
Lower Manhattan, United StatesHybrid
Requirements
- Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows.
- experience in a product, operations, or a technical or analytical role. - Strong analytical skills and comfort working with large, complex datasets; SQL experience a must -
- Experience building dashboards with BI tools (Metabase, Power BI, Tableau, or similar) - Strong analytical instincts — you find the trend, ask why, and keep pulling the thread - Business storytelling instinct: you think about what would matter to a client or stakeholder, not just what the data technically shows - Systems thinker — you understand how pieces of a business connect and how decisions play out over time - Comfortable translating ambiguous business questions into structured, investigative
- EXPERIENCE - Background in consulting, banking, or other analytically rigorous environments -
- Experience supporting finance, revenue, or operations teams with performance reporting - Familiarity with financial systems, payments, or healthcare reimbursement workflows -
- Experience in healthcare or a regulated industry — knowledge of the IDR process, relevant legislation, or how automation is shaping this space is a genuine plus WHAT TO EXPECT IN THE PROCESS Part of our interview process includes a live case exercise.
- We're not evaluating structure for its own sake — we want to see your train of thought and your instinct for what's worth chasing.
- That means understanding the IDR process, knowing the legislation it's built on, and having a point of view on how automation is shaping where this industry is headed.
Benefits
- ABOUT PIVOTAL HEALTH Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape.
- Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care.
- Benefits Include: - Competitive compensation, including equity - Full health, dental, and vision coverage - Retirement savings plan through 401(k) - Flexible time off - Opportunities for company-wide connection and events Ready to Make an Impact? We’re building something meaningful; and we want you on the team.
- Bring your ideas, curiosity, and drive, and let’s transform healthcare reimbursement together.
- Equal Employment Opportunity Pivotal Health is an Equal Opportunity Employer.
Additional details
- While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools.
- We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams.
- Our full-service IDR solution is just the starting point.
- We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey.
- ABOUT THE ROLE We're looking for the first ever Product Analyst to sit at the center of how our business understands itself and improves over time.
- This role is on our Product team and works closely with Product, Analytics, Client Success, Finance, and Operations.
- You'll own the reporting and analysis that helps us track performance across our IDR (Independent Dispute Resolution) operations — win rates, collections, cash flow, and the operational drivers behind them.
- You'll build dashboards, investigate trends, and help teams understand not just what's happening, but why, and what to do about it.
- We're not looking for someone who generates reports and moves on.
- We want someone with a genuine business storytelling instinct — who thinks about what a client or vendor would care about given a specific problem, chooses the right things to investigate, and connects systems thinking to the numbers.