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Posted 4 days ago

Customer Funds Reconciliation and Safeguarding Specialist, Luxembourg

at Stripe

LuxembourgOn-site

Responsibilities

  • Perform daily safeguarding calculations and reconciliations between customer liabilities and safeguarding accounts (wallets) and permitted safeguarding instruments.
  • Ensure reconciliations are complete, accurate, and performed within defined timelines, with appropriate sign-offs.
  • Identify breaks and anomalies, investigate root causes, coordinate fixes with Operations, Engineering, Finance, and banking partners, and document outcomes.
  • Maintain a structured log of exceptions, root causes, and remediation actions.
  • Maintain safeguarding policies, procedures, runbooks, and evidence packs.
  • Ensure processes are inspection-ready at all times.
  • Support internal and external audits and respond to information requests related to safeguarding and reconciliations.
  • Support contingency procedures for operational disruptions affecting safeguarding processes.
  • Drive automation and improvement initiatives to reduce manual effort and operational risk in reconciliation workflows.
  • Develop operational metrics and dashboards to monitor safeguarding performance and exceptions.

Requirements

  • Bachelor's degree in Finance, Accounting, Business, or a related field.
  • Experience operating daily controls with tight deadlines and strong evidence discipline.
  • EMI, PI, and crypto experience.
  • Excellent Excel and data handling capabilities.
  • Ability to manage incidents and escalate appropriately.

Experience

  • 5+ years in payments operations, reconciliations, safeguarding, finance controls, or similar roles. •

Additional details

  • Stripe is a financial infrastructure platform for businesses.
  • Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
  • Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
  • That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team
  • Bridge Building S.A. (BBSA) is building a Luxembourg-regulated EMI and CASP. What you'll do
  • We're seeking a Customer Funds Reconciliation and Safeguarding Specialist to operate BBSA's safeguarding controls for customer funds in fiat and digital assets within EMI and CASP environments, ensuring daily reconciliations, exception management, and audit-ready documentation.
  • This role is critical to maintaining strong operational discipline, accurate safeguarding calculations, and reliable reporting to management and auditors. Responsibilities
  • Daily safeguarding calculations and reconciliations
  • Work with banking partners and custodians, as applicable, to ensure statement availability, cut-off alignment, and operational robustness.
  • High professional fluency in English. Preferred [REQUIREMENTS] qualifications

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