engineering
Posted 3 hours agoSenior Customer Engineer, Digital Native Enterprise - Los Angeles
at LazyApply
Hybrid
Responsibilities
- Lead technical discovery, design bespoke architectures, and deliver compelling demos and Proofs of Concept (PoCs) across Cloudflare's portfolio — Security, Networking, and Developer Platforms
- Build technical champions and executive relationships within target accounts
- Represent Cloudflare at industry events, developer communities, and cybersecurity conferences
- Lead and oversee technical onboarding and implementation — you are the engineering relationship, not a handoff
- Proactively monitor customer health telemetry, resolve integration bottlenecks, and ensure rapid time-to-value
- Identify and drive strategic cross-sell and upsell opportunities grounded in platform usage data and customer business objectives
- Lead technical Quarterly Business Reviews (QBRs) that translate platform metrics into C-level ROI Trusted Advisory
- Maintain continuous, deep relationships with key stakeholders — from engineering leads to CISOs and CTOs — throughout the entire customer lifecycle
- Advise on architecture best practices, security posture, and Cloudflare platform strategy aligned to customer business goals What We're Looking For Required
Requirements
- As a result, they see significant improvement in performance and a decrease in spam and other attacks.
- We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools.
- Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up.
- If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
- We're looking for builders — people who spot the "normalized" problem everyone else has learned to live with and have the curiosity and drive to fix it.
- Our culture is built on iteration, leveraging AI to move faster and sharing every improvement across the team.
- If you value curiosity over bureaucracy and see AI as a partner in solving hard problems, you'll fit right in.
- As a Customer Engineer, you are a technologist embedded within the GTM organization.
- Deep understanding on The Life of a Request on the Internet •
- Experience in a customer-facing technical role: Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering
- Broad technical expertise across: web security (WAF, DDoS mitigation, TLS, Zero Trust / SASE), networking (BGP, DNS, SD-WAN, MPLS, TCP/IP), and cloud infrastructure (AWS, GCP, Azure)
- AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery. Preferred Hands-on
- experience with Cloudflare's Developer and AI platform: Workers, Workers AI, AI Gateway, Vectorize
- Applied AI knowledge: prompt engineering, LLM orchestration, Retrieval-Augmented Generation (RAG) architectures
- Proficiency in Python, JavaScript, or Go — able to write integration scripts, API connectors, and edge computing functions
- Familiarity with CDN, reverse proxy (WAF), forward proxy (SWG), and serverless application patterns Hands-on
- Cloudflare platform certifications or meaningful hands-on deployment experience
- Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
- Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
Benefits
- Experience building relationships and driving technical wins across multi-stakeholder, enterprise accounts Bonus Points
- Relevant industry certifications (cloud, security, networking) Compensation
- Compensation may be adjusted depending on work location.
- For San Francisco based hires: Estimated annual salary of $231,000 - $300,000+
- Los Angeles based hires: Estimated annual salary of $221,000 - $267,000. Equity
- This role is eligible to participate in Cloudflare’s equity plan. Benefits
- benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our
- Health & Welfare Benefits
- Medical/Rx Insurance Dental Insurance Vision Insurance
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
- All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
Contact
- Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Additional details
- At Cloudflare, we are on a mission to help build a better Internet.
- Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.
- Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.
- Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request.
- Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
- At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with.
- Location: Hybrid — Los Angeles. This is a territory role: We are only considering locally based LA candidates, not remote based employees for this role.
- Relocation to the Bay Area or Los Angeles is on offer for the right candidate. About Us
- We're not looking for people who wait for a polished roadmap.
- Customer Engineers on the Digital Native Enterprise team work with Cloudflare's most innovative and high-growth accounts — Cloud-native, technologically advanced companies building at internet scale.