Veterinary Technician Field Support Representative Diagnostics, Hamilton, ON

at ezyVet

Remote

Requirements

experience working in a veterinary practice or similar work
experience Familiarity with IDEXX products Valid driver’s license and acceptable driving record required Residency in the Hamilton, ON area and willingness to travel within this territory and occasionally outside of this territory as needed (if outside the territory, self-relocation would be required) Ability to build and maintain relationships to gain confidence and trust from others Strong communication and ability to collaborate with customers, management, and peers Planning and prioritization skills,
If meaningful work and a sense of purpose are at the top of your list, you’ll find it here.

Benefits

experience is a plus) Ability to perform the physical aspects of the role, including extending and reaching with hands and arms, using hands and fingers to handle, squeeze, twist and manipulate objects, controls and tools; plus, occasionally climbing, balancing, bending, stooping, kneeling or crouching; and lifting, moving, and carrying up to 60 pounds Specific vision abilities including close vision, color vision, depth perception, and the ability to adjust focus Hearing acuity sufficient to effectively
experience Opportunity for annual cash bonus Health / Dental / Vision
Benefits day-one 5% matching 401k On-the-job training and career advancement opportunities Additional
benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, foundation donation matching, company car and more A dynamic and exciting career that utilizes your veterinary practice
At IDEXX, you’ll be supported by competitive compensation, incentives, and

Contact

We’re looking for individuals who: Are strong communicators Have strong organizational skills Are empathetic and collaborative Are customer-focused team players Learn more about Field Support opportunities: https://careers.idexx.com/us/en/field-support-representatives In this role: You’ll travel up to 75% of the time (5+ days of car travel per week and 6-8+ overnights per month); weekend hours and weekday overtime may also be required You would install and train the staff in the clinic on the best way to

Additional details

As a Field Support Representative (FSR) for Diagnostics, you’ll work collaboratively with an internal team to develop strategies and maintain your customer accounts through education and other customer-centric solutions.

No two days are the same, and you’ll spend your time in the field building relationships, solving problems, and supporting customer success.

This is a highly dynamic, customer-facing role where you will visit customers daily, adjust your schedule as needed to support customer events, and occasionally accommodate visits to emergency practices.

Why this role matters: We build some of the most innovative products in the veterinary diagnostics industry, solutions that help keep pets healthy and happy.

Veterinarians rely on our Field Support Representatives to ensure they are using these tools effectively and to resolve technical challenges when they arise.

ProCyte, Catalyst One, SediVue, InVue) You’ll support critical customer visits, providing onsite technical troubleshooting when things don’t go according to plan You’ll work remotely from a home-based office You’ll utilize a wide array of programs to plan and strategize your customer visits, enabling you to serve as a true IDEXX Ambassador and be viewed by your customers as a trusted partner You’ll manage your schedule based on the unique attributes and needs of your customers, while also keeping a focus

experience and technical skills, allows you to travel, meet new people, expand your knowledge and skill set, all while positively impacting the lives of pets and their owners To consistently meet new people and building relationships with our customers Continued growth within your position through comprehensive training programs Why IDEXX: We’re proud of the work we do, because our work matters.

An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce.

Our culture is one that embraces challenges and encourages learning and discovery.

Veterinary Technician Field Support Representative Diagnostics, Hamilton, ON

Requirements

Benefits

Contact

Browse by category

Browse by skills

Browse by role

Additional details

Browse by location