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Posted Jun 11Client Account Manager, Mid-Market (App Dev - Acquisitions)
at Redditinc
San Francisco, United StatesOn-site
Responsibilities
- Monitor and analyze client account performance : The ability to articulate complex data stories in simple language to customers via meetings, presentations and emails
Requirements
- With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information.
- You will prove the value of the platform by ensuring our clients are set up to succeed on Reddit, and will ensure clients are in a rapid scaling mode before graduating them seamlessly to the Same Store Growth (SSG) Account Executive team.
- Please note that this role is required to work in person from our SF office 1-2 days per week. Key Responsibilities:
- experience in a Client Success, Account Management, or Media Planning/Strategy role within digital advertising, social media, or performance marketing
- Proficient in using data and working with Excel to provide insights, optimization recommendations and prove ROI
- Solid understanding of customer marketing funnel and traditional marketing ecosystem
- Understanding of digital measurement, tracking fundamentals and mobile measurement partners
- Demonstrated ability to cultivate strong relationships with external partners
- In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI).
Benefits
- Benefits and Income Replacement Programs
- 401k with Employer Match
- Gender-Affirming Care
- Flexible Vacation & Paid Volunteer Time Off
- Generous Paid Parental Leave Pay Transparency:
- In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of
- benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave.
- To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state.
- We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies.
- The base salary range for this position is: $105,000 — $147,000 USD
Contact
- For more information, visit www.redditinc.com .
- To learn more, please visit https://www.redditinc.com/careers/ .
Additional details
- It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet.
- We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market Sales team in San Francisco! As an Acquisitions Account Manager, you are the critical success driver for new Mid-Market clients on Reddit.
- Your mission is to rapidly onboard new accounts, establish a clear Test & Learn roadmap, drive campaign optimization, and achieve core client goals within the first six months.
- Client Onboarding & Strategy : Lead the process of them activating on Reddit for the first time by supporting them with the Business Manager and initial campaign creation processes.
- Signal & Technical Foundations: Lead the signal and technical foundations to ensure all new advertisers have a strong implementation (pixel/CAPI/MMP/measurement)
- Performance Optimization & Goal Attainment : Proactively analyze campaign performance data, implement a continuous Test & Learn roadmap (e.g., A/B testing creative, audience segmentation), and provide data-backed recommendations to help clients beat their initial goals.
- Upsell & Revenue Scaling: Identify and secure scaling opportunities within the first two quarters by demonstrating clear ROI, leading to expanded budgets and seamless transition to the SSG team.
- Cross-Functional Collaboration: Collaborate closely with internal teams to ensure clients are onboarded to Reddit effectively by submitting tickets to troubleshoot issues, and improve their set up and performance.
- Graduation Readiness : Ensure all clients meet clearly defined Success Criteria and are positioned for high growth before formally transitioning them to the SSG Account Executive.
- Organic and paid: Introduce and upskill new advertisers on Reddit Pro and Reddit’s organic best practices, and create a journey for them to run across organic and paid successfully What You'll Bring: 4-7 years of