Supply Chain Data Analyst

Remote

Responsibilities

Coordinate, analyze, and manage reference data across O2C processes including demand capture, customer shelf life, order filtering, resolution cockpit, claims & deductions, and returns/refusals
Maintain and support Customer Material Info Record (CMIR) data and related systems
Own and manage key systems and tools, including the Hybris B2B Customer Portal (training and catalog management), Sample Order Team room (training, approvals, and product setup), and Notice Distribution System (NDS) for data quality, analysis, and cleansing initiatives
Develop custom reports and dashboards using tools such as Power BI, Excel, and Power Query to support business insights and decision-making
Lead and support continuous improvement initiatives focused on operational efficiency and process optimization
Manage communication regarding critical incidents and business impacts
Collaborate with cross-functional teams (Sales, Logistics, Quality, Customer Service, etc.) to ensure alignment with business and customer needs
Identify issues, analyze root causes, and escalate based on defined criteria
Drive a continuous improvement mindset and contribute to achieving organizational KPIs

The Order-to-Cash (O2C) Reference Data Analyst is responsible for analyzing, coordinating, and managing data that supports O2C processes outside of the standard Master Data scope.
Bachelorâs degree preferred 2+ years of
experience in Supply Chain or related areas (e.g., Order Management, Logistics, Inventory, Demand Planning)
Experience with reporting and analytics tools (Power BI, Excel, Power Query)
Proficiency in Microsoft Office (Excel, Word, Outlook) •
Experience with SAP, BW, and Business Objects preferred
Ability to manage multiple priorities in a fast-paced environment and work independently
APICS certification (or progress toward certification) is a plus
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