Analyze customer data across integrations to determine whether it is accurate, complete, and logically consistent — and flag when it isn't.
Lead investigations into data discrepancies, distinguishing between source data issues, integration logic errors, and edge cases.
Diagnose root causes of recurring data problems and document causes, impact, and recommended solutions.
Build or refine dashboards, trend reports, and data reliability KPIs to proactively catch issues before customers do.
Collaborate with Engineering, Product, and Customer Success teams to prioritize fixes and ensure data consistency and reliability.
Develop and maintain validation rules, anomaly detection checks, and documentation standards. What You Bring:
Requirements
experience who can own the investigation of data issues end-to-end.
Ideal candidates have a background in Mathematics, Statistics, Data Analytics, or a related quantitative field and are comfortable working across data, engineering, product, and customer-facing teams. What You'll Do:
Bachelor's degree in Statistics, Mathematics, Data Analytics, Business Operations, Information Systems, or a related quantitative field, or relevant work experience. Minimum 2 years of
experience in data analysis, data quality, operations, or reliability-related roles.
Proficiency in SQL for querying and investigating data.
Familiarity with data visualization tools (Power BI, Tableau, Looker, etc.).
Experience with data quality, data observability, or monitoring platforms.
Familiarity with APIs, ETL pipelines, or data integration platforms.
Understanding of common data formats (JSON, XML, CSV) and data exchange protocols.
Ability to develop reports, dashboards, or validation frameworks independently. •
Experience in a SaaS or B2B technology environment.
Salary Range: $80,000 - $100,000 year, plus an additional 5% variable annual bonus contingent on Company performance with eligibility to receive Restricted Stock Unit (RSU) grant.
This is the pay range the Company believes is equitable for this position at the time of this posting.
Consistent with applicable law, compensation will be determined based on the skills, qualifications, and
requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
benefits package that supports your well-being, growth, and work-life balance.
Medical, Dental, and Vision insurance
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge.
Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
Contact
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey.
From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships.
As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most.
Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a
impact.com is proud to be an equal-opportunity workplace.
Additional details
Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform.
You'll analyze customer data flowing through our integrations, determine whether it makes sense or whether something is off, diagnose root causes, and recommend improvements that make our system more trustworthy.
This role requires a balance of statistical thinking, investigative rigor, and product awareness.
You won't just find problems — you'll drive solutions.
Your insights will directly feed our product roadmap and shape how we build and improve integrations.
Translate data issues into actionable product and integration improvement recommendations that feed the roadmap.
Strong statistical reasoning and problem-solving skills — able to investigate complex data issues and identify patterns.
Computer savvy and comfortable using analytical and reporting tools.
Excellent attention to detail and ability to communicate findings clearly to both technical and non-technical stakeholders. Nice To Have: •
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled