other
Posted 2 weeks agoSenior Technical Enablement Manager
at Zip
Toronto, CanadaRemote
Responsibilities
- Track ramp KPIs and iterate to accelerate time-to-readiness.
- Drive Ongoing Technical Readiness Build and maintain a continuous learning program that keeps SEs sharp as the product evolves.
- Build and Maintain SE Certifications Own the SE certification framework including demo quality, technical discovery, and RFx readiness.
- Run bi-annual refreshes in partnership with SE leadership and use AI roleplay tools (e.g.
- Enable Competitive & Vertical Depth Develop programs that arm SEs with the technical differentiation, industry context, and ERP/integration knowledge (e.g.
- Measure What Matters Track leading indicators (demo certification pass rates, call quality scores, competitive win rates, early-stage conversion) and lagging indicators (win rate, deal velocity, ACV) to demonstrate enablement impact.
Requirements
- ABOUT ZIP Zip is the AI platform for enterprise procurement — built for humans and agents working together.
- By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
- experience for our Solutions Engineering organization.
- WHAT YOU'LL DO Own SE Onboarding & Ramp Design and deliver a structured ramp program for new SEs including covering platform depth, demo certification, discovery methodology, and technical objection handling.
- SAP) needed to win in enterprise deals.
- Partner Cross-Functionally Act as the connective tissue between SE leadership, PMM, Product, and RevOps to ensure SE enablement is tightly aligned with GTM strategy, product launches, and competitive priorities.
- experience in technical pre-sales enablement, solutions engineering, or a closely related GTM role in a high-growth SaaS environment
- Deep understanding of the SE function. You know how SEs think, how they prep for technical evaluations, and what separates great demos from average ones Proven
- experience building certification programs, technical learning journeys, and demo readiness frameworks
- Hands-on with tools like Gong, LMS platforms, and AI roleplay tools (e.g. LetterAI)
- Experience with procurement or finance technology (Zip platform familiarity a plus)