Operations Manager

Mumbai, IndiaOn-site

Responsibilities

Manage resources effectively to achieve operational and financial targets.
Ensure seamless customer experiences, aiming for a near-perfect Net Promoter Score (NPS).
Host and manage inspections or audits conducted by relevant authorities, addressing any observations or recommendations effectively.
Uphold Company’s health and safety guidelines and enforce compliance. Customer
Implement feedback mechanisms to continuously enhance the customer journey.
Identify skill gaps and provide training and development opportunities to enhance team capabilities.
Foster a culture of collaboration, innovation, and accountability.

benefits and the freedom to balance life and work in a way that fits you.
Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.

If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com

About This Role Join us at CAE Simulation Training Private Limited (CSTPL), where innovation and purpose come together to shape the future of aviation.
Be part of a team that’s bringing world-class training closer to India’s aviation hubs and helping create the future of flight.
What We Offer Purpose with impact: Contribute to meaningful work that makes the world safer and more connected every day.
Belonging and respect: Be part of a diverse, inclusive team where everyone feels valued, supported, and safe to be themselves.
Empowerment and trust: Take initiative, make decisions, and shape how we innovate — we trust you to deliver.
Growth and recognition: Develop your skills, advance your career, and celebrate success together because we grow as you grow.
Job description The Operations Manager for the Simulator Centre based in Mumbai/ other locations will be responsible for ensuring smooth internal operations of the training center.
Role is to provide oversight and adherence to annual budget, maintaining operational excellence, ensuring customer satisfaction & enhancing employee relations.
The incumbent will focus on meeting regulatory compliance standards, fostering a high-performing team and managing the facility and administration. Major Role and
Responsibilities Oversee day-to-day operations of the Simulator Centre, ensuring smooth functionality of facilities and equipment.