hr
Posted Apr 9VP People
New York City, United StatesOn-site
Responsibilities
- Own organizational design, reporting structures, and role definition
- Ensure every team has clarity on expectations, accountability, and decision rights
- Support workforce planning and long-term scaling strategy
- Support internal recruiters for all non-agent roles across the company
- Build a recruiting engine that matches SERHANT.’s pace and ambition
- Implement performance systems that drive accountability and continuous improvements
- Lead calibration, promotions, corrective action, and exits with consistency and fairness
- Coach leaders to manage high standards without drama
- Ensure adherence to all local, state, federal, and international employment regulations
- Own policies, offer letter templates, employee handbook, and legal risk management
- Build leadership development and manager training that scales
- Strengthen execution through better coaching, feedback, and decision-making
- Implement internal learning programs across compliance and skill development
- Build a culture where values are more than words - they shape behavior and decisions
- Drive engagement, resolve employee relations issues, and protect culture as SERHANT. grows
- Create a workplace where performance and integrity are non-negotiable
- Build scalable people infrastructure, not reactive HR support
Requirements
- benefits lifecycle, compliance testing, ADA, and administration
- Bachelor’s degree in Human Resources, Business Administration, or a related field; a Master’s degree or MBA is preferred.
- experience leading People Operations teams and working with executive leadership, particularly within the real estate industry or high growth start ups •
- Experience managing People Operations for mixed organizations of W2 and 1099.
- HR certifications such as PHR, SPHR, SHRM-SCP, or equivalent required.
- Exceptional leadership, communication, and interpersonal skills, with the ability to influence and build strong relationships at all levels of the organization. •