hr
Posted Apr 9VP People
New York City, United StatesOn-site
Responsibilities
- Own organizational design, reporting structures, and role definition
- Ensure every team has clarity on expectations, accountability, and decision rights
- Support workforce planning and long-term scaling strategy
- Support internal recruiters for all non-agent roles across the company
- Build a recruiting engine that matches SERHANT.’s pace and ambition
- Implement performance systems that drive accountability and continuous improvements
- Lead calibration, promotions, corrective action, and exits with consistency and fairness
- Coach leaders to manage high standards without drama
- Ensure adherence to all local, state, federal, and international employment regulations
- Own policies, offer letter templates, employee handbook, and legal risk management
- Build leadership development and manager training that scales
- Strengthen execution through better coaching, feedback, and decision-making
- Implement internal learning programs across compliance and skill development
- Build a culture where values are more than words - they shape behavior and decisions
- Drive engagement, resolve employee relations issues, and protect culture as SERHANT. grows
- Create a workplace where performance and integrity are non-negotiable
- Build scalable people infrastructure, not reactive HR support
Requirements
- benefits lifecycle, compliance testing, ADA, and administration
- Bachelor’s degree in Human Resources, Business Administration, or a related field; a Master’s degree or MBA is preferred.
- experience leading People Operations teams and working with executive leadership, particularly within the real estate industry or high growth start ups •
- Experience managing People Operations for mixed organizations of W2 and 1099.
- HR certifications such as PHR, SPHR, SHRM-SCP, or equivalent required.
- Exceptional leadership, communication, and interpersonal skills, with the ability to influence and build strong relationships at all levels of the organization. •
- Experience working HR for a US based Brokerage.
Experience
- 10+ years of progressive HR leadership experience, with a minimum of 8 years in a senior role. Proven
Benefits
- This role is the company’s internal systems architect for people - the executive responsible for building the structure, accountability, and talent engine that allows SERHANT. to scale from hundreds to thousands without cultural drift, compensation chaos, or organizational politics.
- Compensation Philosophy & Structure
- Design and own a company-wide compensation philosophy across staff, leadership, and agents (in partnership with brokerage leadership)
- Maintain competitive, scalable comp bands, bonus structures, and benefits Oversee full
- Own all compensation processes end-to-end, including salary planning, compensation conversations, bonus design, and performance review cycles
- Functional expertise in employee relations, performance and talent management, change management, culture and engagement, compensation and benefits, and talent acquisition.
- Experience with ADP Workforce Now and other HR technology platforms, including data analytics. Bonus:
- SERHANT. does not charge any application, processing, or training fee at any stage of the recruiting or hiring process.
- Visa Sponsorship Notice
- Thank you for your interest in working with us! At this time, we are not able to offer H-1B visa or any other work authorization sponsorship.
Contact
- All genuine job openings will be posted here on on our Careers page or Linkedin, and all communications from the SERHANT. recruiting team and/or hiring managers will be from an @serhant.com email address.
Additional details
- SERHANT. is the most followed real estate brand globally, calibrated for tomorrow's marketplace, delivering proven results for buyers, sellers, and developers.
- SERHANT. revolutionizes the traditional brokerage model by innovating through media and content creation and is powered by a full-service in-house film studio as well as an amplification platform that puts our properties in front of more people than anyone else.
- The VP of People will sit at the center of growth, ensuring the business has the right talent, the right structure, and the right standards - with values that actually mean something. This role will build and operate a high-accountability, low-politics organization where performance is clear, roles are crisp, leaders are enabled, and culture has teeth.
- This leader ensures SERHANT. scales with consistency, clarity, and consequences - not confusion.
- Partner with department heads to identify talent needs and drive hiring excellence
- Leverage HR technology, analytics, and process design to streamline operations
- *The company reserves the right to add or change duties at any time.
- Strong business acumen with the ability to align People Operations strategies with business objectives.
- This role reports in person in SoHo, NY a minimum of three days per week. Skills:
- Emotional Intelligence Hiring Statement