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Posted 19 hours ago

WA Dispatch Coordinator

at Airswift

Perth, AustraliaOn-site

Responsibilities

  • Manage bulk orders to optimise transport efficiency and costs.
  • Oversee returns, delivery exceptions, and product redirects to meet service KPIs.
  • Maintain accurate records and ensure compliance with HSSE, quality, and environmental standards.
  • Report safety, security, environmental, and quality incidents as required.
  • Support general dispatch, fulfilment, and customer service activities as needed.
  • Coordinate urgent customer deliveries with sales, warehouses, and transport providers.

Requirements

  • experience in customer service, dispatch, warehousing, or logistics.
  • Strong understanding of warehouse and dispatch operations.
  • Intermediate Excel skills and systems proficiency.
  • Knowledge of CoR and fatigue management requirements.
  • JDE experience is advantageous..

Benefits

  • About the Role This is a Perth-based, full-time 5 days a week role on an 12-months contract with no working from home arrangement.

Contact

  • Only candidates with full working rights in Australia will be considered (Australian Citizen, PR Holder, or Valid Australian working VISA) If you would like to be considered for the position, please apply directly to this advertisement or send your application via email to Lisa.Aznan@airswift.com .

Additional details

  • Join a fast-paced and collaborative Dispatch & Fulfilment team where you'll play a key role in coordinating bulk and packed lubricant deliveries across Western Australia and Australia.
  • Working closely with customers, carriers, customer service teams, and warehouse providers, you'll manage scheduling, delivery exceptions, returns, and transport coordination while ensuring smooth operations, excellent customer service, and timely resolution of issues through proactive communication and problem-solving.
  • Provide responsive customer support and resolve service issues efficiently.
  • Excellent organisation, time management, and attention to detail.
  • Proactive, self-motivated, and able to work independently.
  • Strong communication and stakeholder management skills.
  • Continuous improvement mindset with a flexible approach.
  • About Airswift Airswift is an international workforce solutions provider.
  • With 1000 employees and 9,000 contractors operating in over 70 countries, Airswift's geographical reach,
  • experience and expertise across the energy, mining, infrastructure and technology sectors is unparalleled.

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