customer support
Posted Mar 3Customer Success Manager
at Vetcove
Remote
Requirements
- WHAT YOU'LL DO - Design and lead Vetcove’s corporate accounts strategy - Position yourself as a strategic partner to key stakeholders and champions within named accounts in order to build and maintain strong, long-lasting relationships - Craft narratives and prove customer value through comprehensive business reviews and strategic touch-points, both over the phone and through on-site meetings - Develop proficiency in collecting ongoing customer product feedback to establish an effective feedback loop for
Benefits
- We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care.
- We are searching for talented and passionate people who want to help shape the future of veterinary care.
- Benefits (Full Time Roles) - 100% remote within the USA - Medical, Dental, and Vision Insurance - Automatic 401k contribution - Employee referral program - At home office set up - Bi-annual company retreats - Open vacation policy - Equity - Monthly team events The typical base pay range for this role across the U.S. is: $80,000/year - $150,000/year + bonus + equity + benefits.
- For Colorado, the salary range is: $90,000 - $120,000 + bonus + equity + benefits.
- This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting.
- Actual compensation may vary based on skills, qualifications, and experience.
- The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives.
- In addition to base compensation, Vetcove offers a comprehensive benefits package.
Additional details
- Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience.
- More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year.
- Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company.