engineering
Posted Apr 29Lead Documentation Engineer
at Mistral AI
Paris, FranceOn-site
Responsibilities
- Building and leading a team of technical writers, collaborating closely with Product, Engineering, and Support teams.
- Develop a forward-looking vision for documentation, anticipating the needs of diverse audiences, including developers, enterprises, and researchers.
- Advocate for users in product and technical discussions.
- Prioritize documentation projects based on business impact and user feedback.
- Identify documentation gaps and propose innovative solutions, such as interactive guides or chatbot integration.
- Track and analyze documentation effectiveness through metrics, user feedback, and support ticket resolution rates.
- Promote best practices and provide training across the organization.
- responsibilities include: Structuring and standardizing technical content to ensure quality, consistency, and alignment with the needs of users, developers, and partners.
Requirements
- About Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity.
- We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions.
- Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments.
- Our offerings include le Chat, the AI assistant for life and work.
- We are a dynamic, collaborative team passionate about AI and its potential to transform society.
- Join us to be part of a pioneering company shaping the future of AI.
- See more about our culture on https://mistral.ai/careers.
- Partner with Engineering to adopt a "docs-as-code" approach, embedding documentation early in the development lifecycle.
- Streamline content creation, updates, and localization using modern tools (Markdown, Git, headless CMS, generative AI).
- Continuous Improvement Stay updated on trends in technical documentation, including AI, localization, and UX writing.
- Proven ability to develop and implement scalable documentation strategies.
- Experience with AI/ML concepts is a strong plus.
- Technical Skills Proficiency in Markdown, Git, and technical CMS (e.g., Docusaurus, Sphinx).
- Familiarity with collaboration tools (Notion, Confluence) and analytics platforms (Google Analytics, Hotjar).
- Experience in a scale-up or open-source environment. Knowledge of GDPR and European doc
Experience
- Experience 7+ years in technical writing /developer education, with 3+ years leading teams or defining documentation strategies (AI, SaaS, or complex software preferred).
Benefits
- Role Summary As our Developer Education Lead, you will define the strategic vision for all technical documentation at Mistral AI. Your
- Fluent English (primary working language); French is a bonus.
Additional details
- Our technology is designed to integrate seamlessly into daily working life.
- Our diverse workforce thrives in competitive environments and is committed to driving innovation.
- Our teams are distributed between France, USA, UK, Germany and Singapore.
- Driving editorial and technical excellence, while optimizing tools and processes for scalable, high-impact documentation.
- Reporting directly to the VP of Engineering, ensuring documentation aligns with technical and product priorities.
- What you will do Strategic Leadership Define and execute a comprehensive documentation strategy aligned with product roadmaps and business objectives.
- Team Management Recruit, mentor, and develop a team of technical writers.
- Cross-Functional Collaboration Work closely with Product, Engineering, and Support to ensure documentation supports product development, onboarding, and customer success.
- Participate in technical reviews to maintain accuracy and relevance.
- Standardization & Innovation Create and enforce guidelines for tone, structure, and accessibility across all documentation (APIs, SDKs, tutorials, release notes, FAQs, etc.).