Head of Site Analytics and Optimisation @NET-A-PORTER @MR PORTER

London, United KingdomHybrid

Responsibilities

Drive improvements to tagging architecture, tracking strategy, and data quality standards, while centralising fragmented site data into scalable BI solutions through Databricks in partnership with the Head of MarTech.
Deliver monthly insight reporting for senior stakeholders, highlighting behavioural trends, experiment outcomes, and resolving conflicting customer narratives through data-driven recommendations.
Support Site and Customer leadership with roadmap prioritisation through commercial impact analysis, behavioural insights, and continuous interpretation of live performance.
Lead AI-driven innovation (Google Vertex) across search, recommendations, and site experience, while overseeing end-to-end site and app experimentation governance, including A/B testing, hypothesis development, segmentation strategy, performance measurement, and statistical validity.

This role is pivotal in shaping the behavioural intelligence layer for our sites and apps, from data quality and transformation to experimentation, automation and AI-driven customer experiences.
The type of person we are looking for: Strong commercial mindset with the ability to connect customer behaviour, site performance, and business outcomes to drive decision-making.
Deep understanding of behavioural analytics, ecommerce optimisation, and experimentation, including test design, audience segmentation, and performance measurement.
experience leading, developing, and motivating high-performing analytics teams within fast-paced, commercially driven environments.
Strong knowledge of analytics and customer insight platforms, including GA4, Contentsquare, Databricks, Snowplow, BigQuery, and similar tools, with the agility to balance strategic thinking and day-to-day trading priorities.
If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV .

Some of the essentials for you to know are: Location: Our Westfield office in Shepherd's Bush Department Size: 5 Reporting into: Site Trading Director Direct reports: 4 Besides a compe titive salary, we can offer you: A pension that both you and the company contribute too A portal with an array of discounts on things like theme park and cinema tickets Our famous staff discount along with exclusive staff sales Private healthcare for you and your family Flexible working A chance to be part of a fun and

NET-A-PORTER are now seeking a talented Head of Site Analytics & Optimisation to join the NET-A-PORTER.COM and MR PORTER.COM teams.

NET-A-PORTER is the leading luxury fashion destination for women.
The first digital platform of its kind, NET-A-PORTER has revolutionised the way women shop, delivering fashion, fine jewelry & watches and lifestyle collections to the world’s most discerning women.
Today, NET-A-PORTER continues to own discovery, inspiration, exceptional curation, customer
NET-A-PORTER creates exclusive, personalised experiences for its EIPs (Extremely Important People), with dedicated Personal Shoppers and invitation-only moments.
PORTER, the editorial voice of NET-A-PORTER, entertains and inspires women through daily content, and tells the stories of incredible women across the globe.
Since 2011, it has offered customers a curated assortment of fashion, fine watches, grooming and lifestyle products from the world’s most coveted designers.
It delivers exceptional quality with private label, Mr P., and market-leading exclusive capsule collaborations with brand partners.
MR PORTER creates unique experiences for its EIPs (Extremely Important People), with first access to products, a dedicated personal shopper and invitation-only benefits.
Through content across all its platforms, it provides expert styling advice, immersive storytelling, and profiles inspiring men, places and products.
Consciously Crafted, its responsible product curation, supports customers to shop with a focus on conscious consumerism.