Recruit, develop and retain a high-performing team to meet the business needs of both culinary and retail.
Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture
Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth. Customer
Create a welcoming and inspiring environment that enhances customer loyalty.
Ensure exceptional customer
Drive sales growth by developing and implementing strategies to enhance the culinary business.
Analyze key performance metrics daily and leverage insights to optimize store performance.
Ensure achievement of sales goals and financial targets through effective merchandising, marketing, and customer engagement. Operations & Compliance
Oversee daily store operations, ensuring compliance with company policies and procedures.
Ensure adherence to health, safety, and food sanitation regulations
Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
Ensure store safety and cleanliness, addressing any maintenance needs promptly.
Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
Requirements
experience by leading engaging cooking classes, fostering an enthusiastic and knowledgeable team, and overseeing the success of the in-store culinary program.
experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution.
experience by leading a customer-focused culture.
Ability to communicate verbally and work cooperatively with associates and customers
Ability to remain standing for up to 5 hours at a time
Ability to move about the store coaching and directing associates and/or class participants while selling to customers
Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment.
Ability to use hands to seize, hold, grasp, turn, or otherwise in order to chop, whisk, slice, stir, juice and/or demonstrate other techniques.
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
Workweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidays
Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne Qualifications & Experience
Culinary degree of equivalent culinary technique driven
experience considered in lieu of degree. 1-2 years’
Valid Food Manager Certification.
Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
Proficiency in Microsoft Office Suite.
Experience
3-4 years of progressively responsible kitchen management experience.
Additional details
With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it.
Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
Position Overview The Resident Chef plays a key role in inspiring customers throughout every stage of their culinary
This role requires a blend of culinary talent, business acumen, and teaching skills to drive sales, enhance customer #bestincenter experience, and build a high-performing culinary team. Key
Work with store leadership to increase foot traffic and store engagement through cooking classes and private events.
Remain knowledgeable by staying up-to-date on products, utilizing available training, and seeking additional resources as needed.
Oversees, addresses, and takes responsibility for all customer feedback related to the culinary program to maintain satisfaction and loyalty. Sales & Business Performance
May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions.
Maintains the accuracy and integrity of employee records, including but not limited to time and attendance data, food safety certifications, and personal information.
Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.