Technical Support Specialist I (French and English)

RomaniaOn-site

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Responsibilities

Troubleshoot and resolve basic technical product issues, keeping the experience smooth and positive.
Navigate multiple support channels (phone, email, chat) with ease and professionalism.
Document customer interactions thoughtfully to ensure a seamless experience across touchpoints.

Acquire your Level 1 Technical Support Certification and continue growing your technical expertise. key

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play.
We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond.
With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions.
Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences.
Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions.
Join us if you're passionate about enhancing wellness through technology.Who we are At Playlist, we believe technology should create connection, joy, and ease.
We’re a team fueled by innovation, driven by curiosity, and grounded in the simple truth that happy teams make happy customers.
We’re here to build loyalty, craft unforgettable experiences, and empower every member of our team to grow both personally and professionally.
The Role You'll Play As a Technical Support Specialist I, you’ll be the first friendly voice our customers hear, bringing solutions, insights, and a spark of connection to every interaction.